SRM UI Add-on 1.0 Freezing (Continuous Loading)

[Former Member]

After completing configuration for the SAP SRM User Interface Add-on we have noticed the screen to "continuously load" when trying to complete various activities (e.g. toggling between screens, viewing various screens).

Here is a screenshot of the continuous load when trying to view the Cart after adding 1 item (the screen sort of goes dark and just continues to load)

Complete - Activate SAP NetWeaver Gateway

Complete - Maintain SAP Alias (Local)

Complete - Activate & Maintain Services

Complete - Activate Gateway Services

• /sap/public/opu
• /sap/opu/odata

Complete - Activate SICF Services

• default_host-->sap-->srmnxp
• default_host-->sap-->bc-->bsp-->srmnxp
• default_host-->sap-->public-->bc-->ui5_ui5
• default_host-->sap-->bc-->ui5_ui5

Any recommendations as to why the screens will not load?

[Former Member · Accepted solution]

Hi Akram,

Are there any logs in SLG1 or any dumps in ST22.We were also getting this issue and could see lot of dumps in SLG1.Check if that helps

Regards

Vidya

[Former Member · Accepted solution]

Hello Vidya,

Thank you for your reply.

I have checked the ST22 log.  I continue to receive the below errors.  I am unsure of what they mean and all SDN research leads to the SAP NetWeaver Gateway being configured (however mine seems to be configured correctly).

RFC Error:

RFC Error:

RFC Error:

Exception of type /IWFND/CX_SODATA has occurred.  See details for more information

Exception of type /IWCOR/CX_DS_INTERNAL_ERROR has occurred.  See details for more information.

Thanks,

Akram

[Former Member · Accepted solution]

Bumping

Does anyone have any insight into this SRM UI Add-On issue?

[Yateesh_h · Accepted solution]

Hi Akram,

You can use the transaction /n/IWFND/ERROR_LOG to get more details on the error.

Hope this helps

Yateesh

[Former Member · Accepted solution]

Thank you all for your replies.

I do not receive any entires in the NetWeaver Error Log as shown below.

Furthermore, versions are shown below:

I have reviewed each configuration step multiple times and I am in the belief that all has been completed. 

[Yateesh_h · Accepted solution]

Hi Akram,

Any luck?

Regards,

Yateesh H

[Former Member]

Hi Akram,

Can please let me know the solution of the same issue which I met recently.

Component                                                Rlease

SAP SRM (WITH SAP EBP)                     7.0 / NW7.01

SAP_NW_UI_EXTENSIONS_100_702    100_702

SAP NETWEAVER                                   SAP EHP2 FOR SAP NETWEAVER 7.0

EHP1 FOR SAP SRM 7.0                         EHP1 FOR SAP SRM 7.0

UISAPUI5 100 0009 SAPK-10009INUISAPUI5

Thank you very much!

Jimmy Pang

[Former Member]

Hi Jimmy,

Can you please provide information about the SRMNXP01 component also.

Best Regards,

Ankit Jain

[konzoleko_georges]

Hi Akram,

Please how did you manage this issue?

I am having the same on EHP3 FOR SAP SRM 7.0.

Anyone can help?  Yateesh?

Thank you very much.

Georges

[Former Member]

Hi Georges,

Can you please tell the SSPUX SP level and which UI5 version you are using??

Please check whether you have maintained the number range also ?

Best Regards,

Ankit

[Former Member]

Hi,

I just installed the SRM Add-on SP02 in our sandbox. It works fine. I am hoping you are installing SP02. I worked with Basis team and followed each and every step listed in the config guide. If it still does not work, please open a SAP oss message.

Regards,

KA

[Yateesh_h]

Hi KA,

What is the UI version you are using?