on 10-09-2013 1:04 PM
Hi Abdul,
Check if Wily instroscope service works or not. If not share logs.
BR,
Kamil
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Hi ,
which user you have used to start the service in the MS server ? use the <sid>adm user
Also go to webview or workstation and try to login using Admin or Guest user and check it.
Goto usr\sap\ccms\wilyintroscope\Introscope Enterprise Manager.lax
check the lax.nl.current.vm = ( mapped to jdk path correctly) ?
check the usr\sap\ccms\wilyintroscope\EMService.conf
increade the wrapper.java.initmemory and wrapper.java.maxmemory as per below notes
1630229 - Wily Enterprise Manager 8.2 - The EM failed to start
Rg,
Karthik
Hi,
Can you please login in the below url and try to start the wily.
Can share the screen shot .
In the logs it says good but what i an thing if any higher version of IS agent is installed and giving some connection error.
Thanks
Rishi abrol
Hi Abdul,
Now it showing green status,So it is working fine ?
logon to webview and check the EM.( user: Admin and password: Admin89)
http://<hostname>:8081/webview ( * port 8081 is default, check and confirm the same)
Also if possible upgrade to lasted version 9.1.5.because normally this issue happen frequently in 8.x version.
Rg,
Karthik
Dear Karthik,
EM is opened but it is not accepting the Admin/admin89?
would you tell me about service why is it not being started?
Also if possible upgrade to lasted version 9.1.5.because normally this issue happen frequently in 8.x version.
when I try to add EM 9.1.5 then it move into Export tab of Download Basket
Regards,
hi Reagan and Karthik.
I increased the values of -xml parameters as per below note but still same issue when i start the service.
1630229 - Wily Enterprise Manager 8.2 - The EM failed to start
Regards,
Hi,
can you please check that the check the files ServiceWrapper.jar and ServiceWrapper.dll are present in folder lib \usr\sap\ccms\wilyintroscope\lib. If not please downoad it as mentioned in note 1273028.
for the below error:
PM ACT [WARN] [Manager.Bootstrap] The following management modules reference a management module named "SAP EPM" which does not exist: [SAP Navigation]
10/10/13 10:59:18 PM ACT [WARN] [Manager.Bootstrap] The following management modules reference a management module named "IBM WebSphere - Basis" which does not exist: [SAP Navigation]
10/10/13 10:59:18 PM ACT [WARN] [Manager.Bootstrap] The following management modules reference a management module named "MSFT IIS-ASP .NET" which does not exist: [SAP Navigation]
10/10/13 10:59:18 PM ACT [WARN] [Manager.Bootstrap] The following management modules reference a management module named "SAP Partner Products" which does not exist: [SAP Navigation]
10/10/13 10:59:18 PM ACT [WARN] [Manager.Bootstrap] The following management modules reference a management module named "SAP Retail" which does not exist: [SAP Navigation]
10/10/13 10:59:18 PM ACT [WARN] [Manager.Bootstrap] The following management modules reference a management module named "SAP J2EE - Duet" which does not exist: [SAP Navigation]
10/10/13 10:59:18 PM ACT [WARN] [Manager.Bootstrap] The following management modules reference a management module named "SAP Business Objects" which does not exist: [SAP Navigation]
Please Install the SAP Management Modules.
did you install the module ? Check usr\sap\CCMS\wilyintroscope\config\modules
Thanks
Rishi abrol
hi rishi,
I downloaded and extracted the following file and paste the .jar and .dll file in lib folder
ServiceWrapper_822.zip
ServiceWrapperWindowsAMD64SAP.zip
I tried with both folder's files but service did not start. check attached snapshot.
Modules folder and some jar file exist. Please check the attached snapshot.
Regards,
Hi,
You dont need to run the JAR or DLL file . if they are there then its ok.
For the module you need to download the SAPISMM02 and uncar in the directory usr\sap\CCMS\wilyintroscope
Another thing why does it say this in the logs...
PM ACT [INFO] [Manager.HotFailover] Hot Failover not enabled
Thanks
Rishi Abrol
Hi,
This message is due to the wrapper service. So downloaded the zip file ServiceWrapper_822.
I have unzipped it and I have copied files ServiceWrapper32.dll and ServiceWrapper32.JAR
to \usr\sap\ccms\wilyintroscope\lib.
Also please read note 1273028 - Introscope 8 Release Notes - at Page 6 -
Known problems in all Releases 8.x.
Thanks
Rishi Abrol
hi Rishi and karthik and roman.
the folder \usr\sap\ccms\wilyintroscope is exist 2 Places( C and G drive) while I put the path of G drive during the installation. but don't know how the files created in C drive, So, I put the .Jar and .dll files in C\usr\sap\ccms\wilyintroscope\lib and service is started.
while error was resolved above as per instruction of karthik.
thanks to all for you kind support.
Regards,
Try upgrading Wily Introscope to the latest version and see if that helps.
Regards
RB
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