An exception occurred while processing a request

[Former Member]

Hi,

When I try to open the details page of a KM navigation folder, I get this error:

An exception occurred while processing a request for :
iView : N/A
Component Name : N/A

iView not found: pcd:portal_content/every_user/general/eu_role/com.sap.km.home_ws/com.sap.km.hidden/com.sap.km.urlaccess/com.sap.km.details.
Exception id: 11:46_12/03/07_0013_8262950
See the details for the exception ID in the log file

I have tried to upload the com.sap.portal.runtime.logon .par file but it didn't change anything. I also couldn't find the log file...

The problem occurs with any administrator account.

Any idea?

Thanks a lot...

Thibault

[Former Member]

Hi

Please check this link, i think it will resolve your problem

http://help.sap.com/saphelp_nw04s/helpdata/en/fc/cf14bcd42911d5994400508b6b8b11/frameset.htm

Cheers,

Shyam

[Former Member]

Not exactly. But following the instructions in the link you gave me, I found the KM Details iView location. I tried to preview it and a error message was returned:

Item not found 
The item you are attempting to access is not available. Check that the name or link is correct. You might also check whether the associated repository is currently accessible. 

Is there anyway to restore an iView in the portal ?

Thank you for your help.