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Application Error is Coming Once opening the ESR & ID ?

Former Member
0 Kudos

Hello Gurus,

Here i have been searching  the answer y i cant open the my ESR and ID,

I have tried to uninstall and reinstall the Java previous version.

but the problem remains the same.

Accepted Solutions (0)

Answers (9)

Answers (9)

bhalchandraswcg
Contributor
0 Kudos

Hi Mohit,

This is what worked for me:

Follow instructions to clear Java cache given here:

How do I clear the Java cache?

And then keeping 'Keep temporary files on my computer' Unchecked.

I am using JRE 1.8.0_91.

Hope this works for you too.

Kind regards,

Bala

Bhargavakrishna
Active Contributor
0 Kudos

Hi Mohit,

Please refer the links posted by ramadevi.

This issue is with the java version. please make sure that you are using the correct version of java which is suggested by SAP for your PI version.

If you have recently updated the java version, that may caused the issue.

if you want install the latest version install java 7 version update 40, don't install java 7 update 25 it is having some bugs.

--> remove the current java version from your computer.

--> Restart the system before installing the java 7 update 40

Hope it will resolve your issue.

Regards

Bhargava krishna

rodrigoalejandro_pertierr
Active Contributor
0 Kudos

make sure you are ussing a Javer version 6 or above.

Regards

Former Member
0 Kudos

Hi Mohit,

This problem is very common and is due to invalid java version. Maybe you java version got updated.

Please install jdk-1_5_0_15-windows-i586-p . It works for both SAP 7.0 and SAP 7.3

Also Please ensure all other java version except the above mention java version is uninstalled.

Restart the system and turn off auto matic java updates and the IR and ID will open as before.

Please revert back if the issue still persists

Thanks,

Ankit Baid

manigram
Active Participant
0 Kudos

HI,

Click the details button in the pop up window and post the erros details. This might be either network issue or java Version problem. So read the details and take action based on it.

Regards,

Manigandan

ambrish_mishra
Active Contributor
0 Kudos

Hi Mohit,

Is this the first time you are opening the IR/ID of this system. Check for compatiable Java version based on your PI version and make sure you are on that or a higher version.

Check network speed as well and try again when the speed is good.

Ambrish

Former Member
0 Kudos

No, I was using ESR and ID from long time, but suddenly i dont know Somehow it had stop working and not Opening up.

ambrish_mishra
Active Contributor
0 Kudos

Did your system had any Java updates recently. check that pls and deploy the compatiable Java version. Also uncheck Java updates automatically as suggested by other experts.

Ambrish

Former Member
0 Kudos

the above error can come if the network speed of the network (in which PI system) is slow, and the connection is getting timed out due to slow network. if network speed is good, then check if you are using java 1.6 for opening ESR and ID. also try by removing the temporary internet files from Control Panel - Java.

Former Member
0 Kudos
gagandeep_batra
Active Contributor
0 Kudos

Hello Mohit,

which PI version you have?

check with java 1.6 it will work

& also check the host file also.

Regards

gAgan