cancel
Showing results for 
Search instead for 
Did you mean: 

how to auto close of support message in sap ITSM

Former Member
0 Kudos

Dear All

some time user is not closed support message . so our requirement is

message  closed automatically if message status is solution

purposeed  to user for more than 15 days. so message is closed

automatically and send a email to user regarding auto close of his

message.

So please suggest.

Regards

zahid hussain

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Answers (0)