on 10-06-2013 12:31 PM
while installing NW 7.4 with windows 2012 and sybase i got an error in the installation phase restart database
i have noticed from the sapinst_dev.log the below error.please find the attachment of sapinst_dev.log file
CJS-00030 Assertion failed: Unable to restart the database+sybase.
Removed environment variable 'SYBROOT' from current process environment.
TRACE 2013-10-06 14:57:01.292 [synxcchapp.cpp:653]
CSyChildApplicationImpl::doStart() lib=syslib module=syslib
A child process has been started. Pid = 420. Executable name: isql
TRACE 2013-10-06 14:57:01.934 [synxccuren.cpp:577]
CSyCurrentProcessEnvironmentImpl::setUser() lib=syslib module=syslib
Terminated current impersonation.
INFO 2013-10-06 14:57:01.934
CJSlibModule::writeInfo_impl()
Output of isql -w999 -Usa -SSTRNWSYB:4901 is written to the logfile isql.log.
TRACE 2013-10-06 14:57:26.268 [synxcpipe.cpp:163]
CSyStdIOPipe::waitForOverlappedIO(int timeout)
lib=syslib module=syslib
Syslib info about system call. OS message 109 (The pipe has been ended.
) after execution of system call 'GetOverlappedResult' with parameter ((pipe to child process)), line (133) in file (d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\syslib\synxcpipe.cpp).
WARNING 2013-10-06 14:57:26.315
CJSlibModule::writeWarning_impl()
Execution of the command "isql -w999 -Usa -SSTRNWSYB:4901" finished with return code -1. Output:
Password:
CT-LIBRARY error:
ct_connect(): network packet layer: internal net library error: Net-Lib protocol driver call to connect two endpoints failed
TRACE 2013-10-06 14:57:26.315
syb_isql: do not return isql output because of exit code -1
TRACE 2013-10-06 14:57:26.315
syb_login_possible: login as sa failed
ERROR 2013-10-06 14:57:26.331 [iaxxinscbk.cpp:224]
CJS-00030 Assertion failed: Unable to restart the database. Refer to trace file sapinst_dev.log for further information.
TRACE 2013-10-06 14:57:28.686 [ejscontroller.cpp:351]
EJS_ControllerImpl::getExtension(EJS::Exception)
unqualified name is Exception
TRACE 2013-10-06 14:57:28.748 [jsextension.hpp:128]
JSExceptionHandler::setJSException()
Member function 'Installer.abortInstallation()' has thrown ESAPinstException. Converting to JavaScript exception EJS::Exception.
TRACE 2013-10-06 14:57:28.967
Function setMessageIdOfExceptionMessage: modlib.jslib.caughtException
ERROR 2013-10-06 14:57:29.076
CJSlibModule::writeError_impl()
MUT-03025 Caught ESAPinstException in module call: .
TRACE 2013-10-06 14:57:30.480 [jsextension.hpp:879]
CallFunctionBase::call()
Member function 'Installer.invokeModuleCall() has thrown unknown exception. Rethrowing.
ERROR 2013-10-06 14:58:09.231 [sixxcstepexecute.cpp:901]
FCO-00011 The step syb_step_restart_database with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_CreateDB|ind|ind|ind|ind|createdb|0|NW_SYB_DB|ind|ind|ind|ind|SYB_DB_CONTEXT|0|syb_step_restart_database was executed with status ERROR ( Last error reported by the step: Assertion failed: Unable to restart the database. Refer to trace file sapinst_dev.log for further information.).
TRACE 2013-10-06 14:58:30.713 [kdxxctaco.cpp:100]
CKdbTableContainerImpl::syncToContainerFile lib=iakdblib
CKdbTableContainerImpl::syncToContainerFile start ...
TRACE 2013-10-06 15:04:13.994 [kdxxctaco.cpp:129]
CKdbTableContainerImpl::syncToContainerFile lib=iakdblib
after creating out stream for C:\Program Files\sapinst_instdir\NW740\SYB\INSTALL\NW740\SYB\STD\ABAP\statistic.xml
TRACE 2013-10-06 15:06:33.569 [kdxxctaco.cpp:163]
CKdbTableContainerImpl::syncToContainerFile lib=iakdblib
CKdbTableContainerImpl::syncToContainerFile stop ...
INFO 2013-10-06 15:06:35.363 [synxcpath.cpp:798]
CSyPath::createFile() lib=syslib module=syslib
Creating file C:\Program Files\sapinst_instdir\NW740\SYB\INSTALL\NW740\SYB\STD\ABAP\__instana_tmp.xml.
TRACE 2013-10-06 15:10:50.005
SAPInst calls the LogInquirer. The output of the LogInquirer can be found in file sapinst_loginquirer.log.
TRACE 2013-10-06 15:15:59.168 [iaxxgenimp.cpp:660]
CGuiEngineImp::showMessageBox
<html> <head> </head> <body> <p> An error occurred while processing option <i>SAP NetWeaver 7.4 > SAP Sybase ASE > SAP Systems > Application Server ABAP > Standard System > Standard System( Last error reported by the step: Assertion failed: Unable to restart the database. Refer to trace file sapinst_dev.log for further information.)</i>. You can now: </p> <ul> <li> Choose <i>Retry</i> to repeat the current step. </li> <li> Choose <i>Log Files</i> to get more information about the error. </li> <li> Stop the option and continue with it later. </li> </ul> <p> Log files are written to <code>C:\Program Files/sapinst_instdir/NW740/SYB/INSTALL/NW740/SYB/STD/ABAP</code>. </p> </body></html>
TRACE 2013-10-06 15:16:27.46 [iaxxgenimp.cpp:1137]
CGuiEngineImp::acceptAnswerForBlockingRequest
Waiting for an answer from GUI
Hello
Try restarting the database manually and then repeat the step.
Regards
RB
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Hi,
Can you please check the output of log this.
isql.log
Please alos check the below note.
1858378 - SYB: Connection to Sybase ASE with isql fails due to error 1640
There is some connection issue between the Sybase and sap.
Can you login with the sa user .
Please also check the below blog.
http://scn.sap.com/thread/3268654
Thanks
Rishi Abrol
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Hi,
Can you please check the below note for trouble shooting the issues.
1847972 - Sybase Adaptive Server Enterprise, ASE Troubleshooting
I have seen this error in BO but not while installation.SO can you also try to increase the below parameter.
Use Sybase ct_config to increase the maximum number of connections allowed per context
Thanks
Rishi Abrol
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