SAP MDM 7.1 SP8 Workflow Step Properties does not appear in Visio 2010

[Former Member]

SAP MDM system is currently in SP8 which supports Visio. Unfortunately, step properties does not appear in Visio 2010. Already followed instructions in Data Manager. Any suggestions on how to fix it? Thanks!

[Former Member]

This issue was resolved as follows by IT Support (after trying many previous versions of Visio):

1. Uninstalled Visio and SRM MDM tools

2. renamed user profile on c drive

3. renamed user profile in registry (hkey_local_machine > software >Microsoft > Windows NT > Currentversion>profilelist)

4. Logged on as Local Admin

5. Installed Visio 2010

6. Installed SRM MDM tools

7. Logged on as my user

8.Opened SRM Data Manager

9. Open Visio (via Workflow)

10. Step properties now showing.

[Former Member]

Hi Cindy.

Did you manage to resolve this issue? I am experiencing the same with Visio 2013.

I have tried all the suggestions but none work.

Regards,

Jo

[Former Member]

Hi,Char

MDM 7.1SP08, i suppose is not support the VISIO2013, try the Visio 2007 or lower version. or you can upgrade your MDM system to the newly version, such as SP14, it supports the Visio 2013.

Best

Stephen

[Former Member]

Thanks Stephen,

I will try using a lower version of Visio and provide feedback.

Regards,

Char

[Former Member]

Hi Cindy,

Please follow the below steps and let me know the results:

1. Go To option tab from file Menu.

2. Go to Trust Center -> Trust Center Setting

Under Trusted setting perform below steps:

3. Click on Trusted Documents -> check the option 'allow documents on a network to be trusted'

4. Add-ins -> uncheck all the 3 options

5. ActiveX Setting -> check the option ' prompt before enabling all controls with Minimal restriction'

6. Macro Setting -> Disable all Macros with Notification

7. DEP setting -> check the 'enable data execution prevention mode.

8. Message Bar -> check the option 'show the message bar in all application when active contents such as ActiveX control and macros, has been blocked'

9. Privacy option -> check the all the 6 option under privacy options.

Regards,

Rupesh

[Former Member]

Hi Cindy,

In order to see the step properties you nee to point the Visio to the Workflow.vsl file.

Please follow these steps:

1. Open Visio 2010 and navigate to File tab.

2. Click on "Options".

3. In the Options dialog box, select the "Advanced" (on left) and scroll down to "File Locations..."

4. In "File Locations" you need to enter the Workflow.vsl path in both "Add-ons" and "Start-up".

(Full path include file name i.e: C:\...\...\Workflow.vsl)

5. Click OK and restart the visio.

NOTE: if the step properties still doesn't appear, you will check you workflow addon registry entry and

verify the path of the Workflow.vsl is correct.

the Workflow addon entry is under:

Computer\HKEY_LOCAL_MACHINE_\SOFTWARE\Wow6432Node\SAP\<SID>\Client\Workflow

and one of the entries is VSL Path which should contains the path for the directory of the vsl file (just directory level!)

Hope this would help,

Yoni

[Former Member]

Hi,

It's still not working. We followed all the steps unfortunately we only see the WF but we could not view or modify properties of each WF icon.