IOS application getting crashed by calling Synchronization Multiple times with the sync parameters in SUP version 2.1.3

[Former Member]

Hi All,

          We are using Sup 2.1.3 Version.

          When we are Calling Synchronization Multiple times by setting the synchronization parameters in IOS application we are getting the  following error.

Error Message : *** -[CFString retain]: message sent to deallocated instance 0xb658e60

The above error message is getting raised mostly while executing the  <MBO>getSynchronizationParameters statement and some times the same issue is happening while doing some other operations. After getting this error application is getting crashed

Code we are Using is:-

SmartOrder_LK_OneDP_ISA_smartOrder_Mat_ListSynchronizationParameters *matListParams = [SmartOrder_LK_OneDP_ISA_smartOrder_Mat_List getSynchronizationParameters];

   [matListParams delete];

    matListParams = [SmartOrder_LK_OneDP_ISA_smartOrder_Mat_List getSynchronizationParameters];

    matListParams.ProdGrp = prdGrp;

      matListParams.MatNo = mat_no;

       matListParams.SalesOrg = salOrg;

  matListParams.DistributionChannel = disChnl;

                matListParams.Division = div;

    [matListParams save];

    [SmartOrder_LK_OneSmartOrder_LK_OneDB synchronize:kMaterialListGroup];

Is there is any Issues for SUP 2.1.3 for Multiple Synchronization in the ios device????

Is this Issue Solved in SUP 2.3 Version?????

Please help me to slove this Issue.

Regards ,

Hemanth

[douglaskisinger]

Hello Hemanth,

There have been similar cases where the problem was a corrupt upgrade.

Would you have another SUP 2.1.3 envirionment where you could test the same application?

In any case, to be able to find the root cause of this issue, we would have to see your log files. Should the above information not help, please create a ticket on MOB-SUP-MBO and we will be able to help you.

Kind regards,

Douglas Kisinger Thompson

[Former Member]

Hi Thompson,

                    Thanks for ur Replay.

     We had already tested the same application in another SUP 2.1.3 environment we had the

     same issue.Is this a Product Issue???

     Is this Issue Solved in SUP 2.3 Version.??? So that ticket need not be raised.

     In the logs we are getting this Error:

Error Message : *** -[CFString retain]: message sent to deallocated instance 0xb658e60

Regards

Hemanth

[douglaskisinger]

Hi Hemanth,

It appears that this could be a bug in which case SUP 2.3 will take care of the issue.

Kind regards, Douglas

[Former Member]

Hi Thompson,

                         Hope this work fine in SUP 2.3.Thanks for your Suggestion

Regards,

Hemanth