Unable to open connection for SAP

[Former Member]

Good day all

I find threads and questions similar to mine but not able to determine if any are exact situation. I am trying to open a connection to SAP for some remedial analysis and when I start the service connector it fails. in the dev_rfc file on my pc is:

**** ERROR file opened at 20130926 211633 South Africa Standard Time, SAP-REL 730,0,424 RFC-VER 3 1407322 MT-SL

T:65164 Error in program 'SAPServiceConnector': ======> SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed

Connect_PM  DEST=o01, GWHOST=/H/196.35.120.153/S/3299/H/147.204.2.5/S/3299/H/oss001.wdf.sap-ag.de/S/3301, GWSERV=sapgw01, SYSNR=01

LOCATION    CPIC (TCP/IP) on local host

ERROR       partner '196.35.120.153:3299' not reached

TIME        Thu Sep 26 21:16:33 2013

RELEASE     730

COMPONENT   NI (network interface)

VERSION     40

RC          -10

MODULE      nixxi.cpp

LINE        3286

DETAIL      NiPConnect2: 196.35.120.153:3299

SYSTEM CALL connect

ERRNO       10060

ERRNO TEXT  WSAETIMEDOUT: Connection timed out

COUNTER     1

If anyone can provide any advice her I would be grateful.

Regards

Ray

[Former Member]

Hi Raymond,

The partner '196.35.120.153:3299' not reached error indicates that the host is not reachable.

You can ping the ip address and check if you are getting response then it is fine, same can be done with telnet.

Please check the netowork connection, some times it gives error if the network is down.

Regards,

Bablu Yadav.

[Reagan]

Good Evening

What is the status shown for the "Connection Status" in the OSS message ?

Is it shown Connection Closed or Connection Open ?

There is nothing wrong with the route string and do not change it like suggested above in any of the RFC's.

The purpose of SAP Service Connector is to check the connectivity between SAProuter and the saprouter installed in your network.

When there is a failure in the connectivity between the two systems then there will be dev_rfc created on the desktop.

You are using sapserv3 which is having the IP 147.204.2.5

The route string is created automatically based on these details (for sure this can be modified if required).

The problem here is with the connection from the local machine (which I assume is your work station or laptop and where the SAP Service Connector is installed) to the server where saprouter is running.

That doesn't mean that the SAP support is not able to connect to any of the SAP systems in your company. There is also a possibility that you are not able to connect to the SAProuter installed in your company on the specified port.

DETAIL      NiPConnect2: 196.35.120.153:3299
SYSTEM CALL connect
ERRNO       10060
ERRNO TEXT  WSAETIMEDOUT: Connection timed out

This appears to me that there is a problem in connecting to the port.

Check the firewall in between and also could you provide the saprouttab entries ?

Are you on VPN and connecting to the company network ?

Regards

RB

[JPReyes]

partner '196.35.120.153:3299' not reached

To add to Rishi's post,you need to make sure your own saprouter is available and reachable. You can telnet 196.35.120.153 3299 and check that your firewall is not blocking it. Also as mention above the target sapserv* does not seem to be right.

To get info about the saprouter config go to http://service.sap.com/saprouter

Regards, Juan

[Former Member]

Hi Raymond,

Check out router and firewall settings.

[Former Member]

Hi,

This does not looks to be correct.

/H/196.35.120.153/S/3299/H/147.204.2.5/S/3299/H/oss001.wdf.sap-ag.de/S/3301

It should be some thing like this.

/H/196.35.120.153/S/3299/H/147.204.2.5/S/3299/H/oss001.wdf.sap-ag.de/S/sapdp99/H/oss001

Did some once create the RFC manually ?

As the Target System OSS and the Group 1_PUBLIC

So from this i can make that 196.35.120.153 is the place where the first router is installed.

This is the second router 147.204.2.5.

and this is the Sap router oss001.wdf.sap-ag.de.

Please check that the router is running on host 196.35.120.153

Thanks

Rishi abrol