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Problem starting "Sybase Unwired Server" Service

Former Member
0 Kudos

Hi All,

We have an enterprise developer edition of SUP 2.1.3 installed on a windows machine. We had not used it from 2 months and then i could not start "Sybase Unwired Server" Service. Status is showed as "Starting". All other services (SCC, CacheDB, SampleDB and advantageDB can be started and stopped manually or using the shortcut on desktop.

I have Admin access on the PC and Server service is running. I have run "Start Sybase Unwired Platform Services" as an administrator. Since i could not resolve this, i uninstalled and installed SUP. It started working properly.

But now again having the same issue. "Sybase Unwired Server" Service is in "Starting" state. Is there any other solution other that uninstalling and installing SUP..

Please help..

Regards,

Pavan

Accepted Solutions (0)

Answers (2)

Answers (2)

0 Kudos

Hi Pavan,

Please go to SUP server log folder and check bootstrap log file. It should be having license issue shown in it. If not then check server*.log file.

If it's not license problem then i would suggest to open eventvwr and collect the errors and post here for analysis.

Regards,

Abhishek Joshi

midhun_vp
Active Contributor
0 Kudos

I am assuming that this issue is related to the license of the server. Can you check the logs inside UnwiredServer ? That gives you more idea on the issue. What type of license you applied here?

- Midhun VP

Former Member
0 Kudos

Hi Midhun and Abhishek,

It is "Enterprise Developer" edition of SUP. I am not able to find bootstrap*.log file in logs folder. I am not sure why the file is missing.

Today i tried to start the services using shortcut (as administrator). It started only SCC and SampleDB service. Unwired Server service is still coming as starting..

PFB the logs from errorlog-sampledb.txt

I. 09/30 14:42:53. SQL Anywhere Network Server Version 12.0.1.3726

I. 09/30 14:42:53. Developer edition, not licensed for deployment.

I. 09/30 14:42:53.

I. 09/30 14:42:53. Copyright © 2001-2012, iAnywhere Solutions, Inc.

I. 09/30 14:42:53. Portions copyright © 1988-2012, Sybase, Inc. All rights reserved.

I. 09/30 14:42:53. Use of this software is governed by the Sybase License Agreement.

I. 09/30 14:42:53. Refer to http://www.sybase.com/softwarelicenses.

I. 09/30 14:42:53.

I. 09/30 14:42:53. Processors detected: 1 (containing 2 logical processors)

I. 09/30 14:42:53. Processor limit (licensed processors): 4

I. 09/30 14:42:53. Maximum number of physical processors the server will use: 1

I. 09/30 14:42:53. This server is licensed to:

I. 09/30 14:42:53.     Sybase Inc.

I. 09/30 14:42:53.     Sybase Inc.

I. 09/30 14:42:53. Running Windows 7 Build 7601 Service Pack 1 on X86 (X86_64)

I. 09/30 14:42:53. Server built for X86 processor architecture

I. 09/30 14:42:53. 24900K of memory used for caching

I. 09/30 14:42:53. Minimum cache size: 24900K, maximum cache size: 1423996K

I. 09/30 14:42:53. Using a maximum page size of 4096 bytes

I. 09/30 14:42:53. Multiprogramming level: minimum:2, current:20, maximum:80

I. 09/30 14:42:53. Automatic tuning of multiprogramming level is enabled

I. 09/30 14:42:53. Starting database "sampledb" (C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\data\sampledb.db) at Mon Sep 30 2013 14:42

I. 09/30 14:42:53. Performance warning: Database file "C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\data\sampledb.db" consists of 2 disk fragments

I. 09/30 14:42:53. Transaction log: sampledb.log

I. 09/30 14:42:53. Starting checkpoint of "sampledb" (sampledb.db) at Mon Sep 30 2013 14:42

I. 09/30 14:42:53. Finished checkpoint of "sampledb" (sampledb.db) at Mon Sep 30 2013 14:42

W. 09/30 14:42:53. Warning: database "sampledb" is using an NCHAR collation which for which a fix has been made available. See http://ianywhere.com/developer/product_manuals/sqlanywhere/notes/en/nchar_collation_warning.html

I. 09/30 14:42:53. Database "sampledb" (sampledb.db) started at Mon Sep 30 2013 14:42

I. 09/30 14:42:53. Database server started at Mon Sep 30 2013 14:42

I. 09/30 14:42:53. Trying to start SharedMemory link ...

I. 09/30 14:42:53.     SharedMemory link started successfully

I. 09/30 14:42:53. Trying to start TCPIP link ...

I. 09/30 14:42:53. Starting on port 5500

I. 09/30 14:42:58.     TCPIP link started successfully

I. 09/30 14:42:58. Now accepting requests

I. 09/30 15:02:54. Starting checkpoint of "sampledb" (sampledb.db) at Mon Sep 30 2013 15:02

I. 09/30 15:02:55. Finished checkpoint of "sampledb" (sampledb.db) at Mon Sep 30 2013 15:02

I. 09/30 15:22:56. Starting checkpoint of "sampledb" (sampledb.db) at Mon Sep 30 2013 15:22

I. 09/30 15:22:56. Finished checkpoint of "sampledb" (sampledb.db) at Mon Sep 30 2013 15:22

Please help.

Regards,

Pavan

midhun_vp
Active Contributor
0 Kudos

There is no point in looking at the sampleDB logs. Open the SCC, localhost@..>General>Licensing.. Check what it says ?

-Midhun VP

0 Kudos

Hi Pavan,

Please check server log file nad provide the error text.

Regards,

Abhishek Joshi

Former Member
0 Kudos

@Midhun: i tried doing that. It gives me an error saying "Failed to connect to Unwired Server. Ensure the server is running".

If i select "Unwired Servers" tab and check the status, it shows Stopped. And i try to select the server name and click "Start", i get the same error saying "Failed to connect to Unwired Server. Ensure the server is running".

Regards,

Pavan

Former Member
0 Kudos

PFB the logs from "<<machine_name>>-server.log".

2013-09-13 14:58:30.487 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Validating redeployment package.

2013-09-13 14:58:30.664 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Validation succeeded

.

2013-09-13 14:58:31.468 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Validating redeployment package.

2013-09-13 14:58:31.530 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Validation succeeded

.

2013-09-13 14:58:31.531 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: User provided package name = d1_native_601505.1_0.

2013-09-13 14:58:31.564 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing input file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer/deploy/sup\d1_native_601505.1_0\deployment_unit-ds.xml.

2013-09-13 14:58:31.565 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_ke_14341.

2013-09-13 14:58:31.633 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_cu_39537.

2013-09-13 14:58:31.692 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_sa_41654.

2013-09-13 14:58:31.753 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_pa_48360.

2013-09-13 14:58:31.800 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: sup_sis_subscription.

2013-09-13 14:58:31.838 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_op_67165.

2013-09-13 14:58:31.882 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_ch_43133.

2013-09-13 14:58:31.925 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_lo_64740.

2013-09-13 14:58:31.970 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_ke_14341.

2013-09-13 14:58:32.080 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_cu_39537.

2013-09-13 14:58:32.207 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_sa_41654.

2013-09-13 14:58:32.335 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_pa_48360.

2013-09-13 14:58:32.443 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: sup_sis_subscription.

2013-09-13 14:58:32.552 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_op_67165.

2013-09-13 14:58:32.684 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_ch_43133.

2013-09-13 14:58:32.792 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing Virtual Table element: d1_native_601505_1_0_lo_64740.

2013-09-13 14:58:33.138 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Generated files can be found in C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0.

2013-09-13 14:58:33.159 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Generated files can be found in C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0.

2013-09-13 14:58:33.163 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_ke_14341_delete.sql.

2013-09-13 14:58:33.168 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Cleared tables successfully.

2013-09-13 14:58:33.168 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_cu_39537_delete.sql.

2013-09-13 14:58:33.206 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Cleared tables successfully.

2013-09-13 14:58:33.206 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_sa_41654_delete.sql.

2013-09-13 14:58:33.237 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Cleared tables successfully.

2013-09-13 14:58:33.238 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_pa_48360_delete.sql.

2013-09-13 14:58:33.241 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Cleared tables successfully.

2013-09-13 14:58:33.241 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Cleared tables successfully.

2013-09-13 14:58:33.241 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_op_67165_delete.sql.

2013-09-13 14:58:33.244 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Cleared tables successfully.

2013-09-13 14:58:33.245 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_ch_43133_delete.sql.

2013-09-13 14:58:33.248 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Cleared tables successfully.

2013-09-13 14:58:33.248 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_lo_64740_delete.sql.

2013-09-13 14:58:33.251 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Cleared tables successfully.

2013-09-13 14:58:33.252 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\CACHE_Generic_delete.sql.

2013-09-13 14:58:33.287 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Cleared tables successfully.

2013-09-13 14:58:33.287 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\CACHE_delete.sql.

2013-09-13 14:58:33.299 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Cleared tables successfully.

2013-09-13 14:58:33.300 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_ke_14341_create.sql.

2013-09-13 14:58:33.354 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Tables initialized successfully.

2013-09-13 14:58:33.354 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_cu_39537_create.sql.

2013-09-13 14:58:33.694 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Tables initialized successfully.

2013-09-13 14:58:33.694 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_sa_41654_create.sql.

2013-09-13 14:58:33.822 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Tables initialized successfully.

2013-09-13 14:58:33.823 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_pa_48360_create.sql.

2013-09-13 14:58:33.832 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Tables initialized successfully.

2013-09-13 14:58:33.832 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Tables initialized successfully.

2013-09-13 14:58:33.832 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_op_67165_create.sql.

2013-09-13 14:58:33.842 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Tables initialized successfully.

2013-09-13 14:58:33.842 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_ch_43133_create.sql.

2013-09-13 14:58:33.848 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Tables initialized successfully.

2013-09-13 14:58:33.848 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\d1_native_601505_1_0_lo_64740_create.sql.

2013-09-13 14:58:33.861 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Tables initialized successfully.

2013-09-13 14:58:33.861 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\CACHE_Generic_create.sql.

2013-09-13 14:58:34.213 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Tables initialized successfully.

2013-09-13 14:58:34.213 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Processing DDL file: C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\bin\..\deploy\sup\d1_native_601505.1_0\CACHE_create.sql.

2013-09-13 14:58:34.253 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] DataServices: Tables initialized successfully.

2013-09-13 14:58:34.259 INFO    MMS          Thread-3484 [com.sybase.djc.util.NamedClassLoaderLog] Refreshing: sup.components.d1_native_601505.1_0

2013-09-13 14:58:34.314 INFO    MMS          Thread-3484 [com.sybase.djc.scheduler.ScheduledTask:d1_native_601505.1_0_default_Push] Starting

2013-09-13 14:58:34.317 INFO    MMS          Thread-3484 [com.sybase.djc.scheduler.ScheduledTask:d1_native_601505.1_0_default_Push] Starting

2013-09-13 14:58:34.349 INFO    MMS          Thread-3484 [com.sybase.djc.scheduler.ScheduledTask:d1_native_601505.1_0_unsubscribe_Push] Starting

2013-09-13 14:58:34.352 INFO    MMS          Thread-3484 [com.sybase.djc.scheduler.ScheduledTask:d1_native_601505.1_0_unsubscribe_Push] Starting

2013-09-13 14:58:37.656 INFO    MMS          Thread-3484 [com.sybase.sup.server.deploy.DeploymentLog] Package deployed successfully.

2013-09-13 14:58:38.115 CONSOLE MMS          Thread-3484 [com.sybase.sup.server.Console] javac batch: [C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\Native_601505DB_ML.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\Native_601505DB$DH.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\Native_601505DB.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\Native_601505DBMetaData.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\Customer$TH.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\Customer_ML.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\CustomerMetaData.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\Customer.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\Sales_order$TH.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\Sales_order_ML.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\Sales_orderMetaData.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\Sales_order.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\LogRecordImpl$TH.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\LogRecordImpl_ML.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\LogRecordImplMetaData.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\LogRecordImpl.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\OperationReplay$TH.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\OperationReplay_ML.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\OperationReplayMetaData.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\OperationReplay.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\OperationReplayException.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\SISSubscriptionKeyMetaData.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\SISSubscriptionKey.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\SISSubscription$TH.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\SISSubscription_ML.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\SISSubscriptionMetaData.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\SISSubscription.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\PackageProperties$TH.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\PackageProperties_ML.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\PackagePropertiesMetaData.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\PackageProperties.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\ChangeLogKeyMetaData.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\ChangeLogKey.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\ChangeLogImpl$TH.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\ChangeLogImpl_ML.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\ChangeLogImplMetaData.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\ChangeLogImpl.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\Customer_rs.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\Sales_order_rs.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\LogRecordImpl_rs.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\PackageProperties_rs.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\KeyGenerator$TH.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\KeyGenerator_ML.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\KeyGeneratorMetaData.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\KeyGenerator.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\KeyGeneratorPKMetaData.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\KeyGeneratorPK.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\intrnl\Native_601505DB_ML_DJC.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\Customer$TH_DJC.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\Sales_order$TH_DJC.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\LogRecordImpl$TH_DJC.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\OperationReplay$TH_DJC.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\SISSubscription$TH_DJC.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\PackageProperties$TH_DJC.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\ChangeLogImpl$TH_DJC.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\Customer_rs_DJC.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\Sales_order_rs_DJC.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\LogRecordImpl_rs_DJC.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\PackageProperties_rs_DJC.java, C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\temp\myshez312956d\401\genfiles\java\src\Native_601505\server\KeyGenerator$TH_DJC.java]

2013-09-14 02:39:24.394 INFO    MMS          Thread-35 [com.sybase.sup.server.monitoring.StartMonitoringService] Automatically purge the monitoring data

2013-09-14 13:26:10.691 INFO    MMS          ScheduledTask:TempQueueCleanUp [com.sybase.sup.server.mbs.TempQueueCleanUpTask] Clean temporary queue finished.

2013-09-14 17:59:07.139 INFO    Security     Thread-3512 [com.sybase.security.provider.AbstractFileConfiguration] Loading configuration url file:/C:/Sybase/UnwiredPlatform/Servers/UnwiredServer/Repository/CSI/conf/test.xml

2013-09-14 17:59:07.266 INFO    Security     Thread-3512 [com.sybase.security.provider.AbstractFileConfiguration] Loading configuration url file:/C:/Sybase/UnwiredPlatform/Servers/UnwiredServer/Repository/CSI/conf/test.xml

2013-09-14 17:59:10.345 INFO    Security     Thread-3512 [com.sybase.security.provider.AbstractFileConfiguration] Loading configuration url file:/C:/Sybase/UnwiredPlatform/Servers/UnwiredServer/Repository/CSI/conf/test.xml

2013-09-14 17:59:12.468 INFO    Security     Thread-3512 [com.sybase.security.provider.AbstractFileConfiguration] Loading configuration url file:/C:/Sybase/UnwiredPlatform/Servers/UnwiredServer/Repository/CSI/conf/default.xml

2013-09-14 17:59:28.181 INFO    Security     Thread-3512 [com.sybase.security.provider.AbstractFileConfiguration] Loading configuration url file:/C:/Sybase/UnwiredPlatform/Servers/UnwiredServer/Repository/CSI/conf/default.xml

2013-09-14 17:59:31.878 INFO    Security     Thread-3512 [com.sybase.security.provider.AbstractFileConfiguration] Loading configuration url file:/C:/Sybase/UnwiredPlatform/Servers/UnwiredServer/Repository/CSI/conf/test.xml

2013-09-14 17:59:59.020 WARN    MMS          Thread-3512 [com.sybase.djc.sql.PersistenceManagerLog:com.sybase.sup.server.lm.RegisteredUser] java.sql.SQLWarning: 01S07: Adaptive Server may round or truncate nanosecond values

2013-09-14 17:59:59.022 INFO    MMS          Thread-3512 [com.sybase.sup.admin.server.ServerAdminImpl] The call of deleteSecurityConfigurationAdmin will increase cluster version.

2013-09-15 02:39:27.201 INFO    MMS          Thread-35 [com.sybase.sup.server.monitoring.StartMonitoringService] Automatically purge the monitoring data

2013-09-15 13:26:06.851 INFO    MMS          ScheduledTask:TempQueueCleanUp [com.sybase.sup.server.mbs.TempQueueCleanUpTask] Clean temporary queue finished.

2013-09-16 02:39:29.156 INFO    MMS          Thread-35 [com.sybase.sup.server.monitoring.StartMonitoringService] Automatically purge the monitoring data

2013-09-16 13:26:03.014 INFO    MMS          ScheduledTask:TempQueueCleanUp [com.sybase.sup.server.mbs.TempQueueCleanUpTask] Clean temporary queue finished.

2013-09-17 02:39:31.408 INFO    MMS          Thread-35 [com.sybase.sup.server.monitoring.StartMonitoringService] Automatically purge the monitoring data

2013-09-17 13:25:59.043 INFO    MMS          ScheduledTask:TempQueueCleanUp [com.sybase.sup.server.mbs.TempQueueCleanUpTask] Clean temporary queue finished.

2013-09-17 16:36:18.760 ERROR   Cluster      ScheduledTask:AssumePrimary [com.sybase.sup.server.cluster.ClusterUtils] getCurrentClOwnerId(): ExceptionMessage :SQL Anywhere Error -100: Database server not found

Regards,

Pavan

Jitendra_Kansal
Product and Topic Expert
Product and Topic Expert
0 Kudos

Pavan Mallya

can you give a try:

1. stop all sup related services (from desktop icon..stop sybase unwired services)

2. in services.msc, make all sup related services as manual

3. restart ur machine

4. check if window server is running and up

5.then manually start each sup related services from desktop icon. (start sybase unwired services)

I have faced this issue sometime back and followed above steps and it worked for me.

Rgrds,

Jitendra

midhun_vp
Active Contributor
0 Kudos

Have you applied a proper license to the system ?

I get the complete details of the error you need to look at the logs only. In this case there is no other way to check the root cause of the issue. This is the best way too to find the exact details in critical cases.

You can find the logs of the server in this path,

C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\logs

- Midhun VP

0 Kudos

Hi Pavan,

Are you using a dynamic IP machine with DHCP? Did IP of system changed after installing SUP server?

If above point is not true then, try to stop Cache DB and start again and then start Unwired server.

But if IP point is valid then let me know.

Regards,

Abhishek Joshi

0 Kudos

Hi Pavan,

If you are facing problem that domain changes/IP changes then please follow below steps.

Configure Unwired Server to use the valid network domain name.

  1. Shut down Unwired Server and Unified Agent services [SCC in 2.1.3].
  2. Obtain the correct host and domain name.
  3. Open a command window and enter: ipconfig /all
  4. Run: configure-mms.bat <clustername>
  5. To set the proper domain name in all the Unwired Server configuration files, run: <UnwiredPlatform_InstallDir>\Servers\UnwiredServer\bin\configure.bat
  6. Manually edit %SYBASE%\SCC-3_2\services\RMI\service-config.xml, modifying the address property to reflect the new fully qualified host name. <properties> <set-property property="address" value="supvm.mycompany.com" /> <set-property property="port" value="9999" /> <set-property property="timeout" value="43200" /> </properties>

    Replace supvm with your host name and mycompany.com with your domain name.

  7. If the DNS server cannot resolve the fully qualified name and this server is accessed only locally, edit the c:\Windows\system32\drivers\etc\hosts file to add 127.0.0.1 to  the current fully qualified name. You can add as many 127.0.0.1 entries as needed for each host and domain in which your machine works.
  8. Restart Sybase Unified Agent and Unwired Server.
  9. Log in to Sybase Control Center.
  10. Open Perspective Resources view.
  11. Update the host property of the registered resource for Unwired Server for which the network domain name changed.
  12. Choose Authenticate and then launch Management Console using Manage option on the resource.
  13. For Unwired WorkSpace components only,  launch Eclipse and modify the domain name in the connection profile for Unwired Server.

Regards,

Abhishek Joshi