on 09-24-2013 8:57 AM
hi,
seems all the other actions also failing. check the Authoirsation , whether you have sufficient to created Incident ticket.
Thanks
Jansi
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Hi,
anyone can help this problem?
Thanks
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Hi Danny,
Please check this below document
http://scn.sap.com/docs/DOC-31396
Also check the BRF+ documnet for solman 7.1 version
https://websmp109.sap-ag.de/~sapidb/011000358700000514582011E.PDF
http://scn.sap.com/people/dolores.correa/blog/2007/10/06/service-desk-support-team-determination
Rg,
Karthik
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