SOLMAN_WORKCENTER : Empty window on each new window

[former_member683001]

Hello

I was using SOLMAN_WORKCENTER (Solution Manager 7.1) on his local adress and it worked (almost) fine.

But now i want to open SOLMAN on an external adress (thru a proxy) .

A curious thing appears :

It work fine with Firefox

But

With Internet Explorer (9 & 10), an empty window appears : (completely empty) and seems to have no aim.(perhaps a warning ???)

When i click on the small icon, the window close itself and i can continue .

When i'm connected, it's the same thing !!!

And again if i want to create a new message ...

• I tried to change security on Internet Explorer : no effects
• I tried on other computer, it's the same thing.
• I tried to log the html trace :The only difference that i note is that with IE is the call to PopupManager.js .( i have no PopupManager on my Internet Explorer)

Is there a difference or something different beetween IE and Firefox ?

Is it a proxy issue ?

I'm lost

Thanks

Regards

Pascal RIVIERE

[Former Member · Accepted solution]

Hi,  Please refer link   http://scn.sap.com/thread/2146352  Also, check the PAM, upto IE 9 is supported with some Operating Systems, read the Additional Information as well.  Thanks Manish

[former_member683001 · Accepted solution]

Hello

Thanks for reply .

I apologize because I forgot to say that I'm currently working with IE8 (on Windows XP Professionnal)

so the SAP notes about compatibility aer not useful.

regards

[karthikeyan_natarajan4]

Hi Pascal,

Add your solman url to trusted sites of Internet explorer and give a try.

regards

kartik

[former_member683001]

no effects, it's the same thing.

Regards

[Former Member]

Hi Pascal,

You can try solution from note 1347768 - Web Dynpro and Microsoft Internet Explorer Version 8.0  or update IE to 9 version .

BR,

Kamil

[Former Member]

Hello Pascal,

Could you check if IE doesn't block popup windows ?

http://windows.microsoft.com/en-us/internet-explorer/ie-security-privacy-settings#ie=ie-10 or something addons like adblock.

Also check this post http://scn.sap.com/thread/2146352

Hi Josef
Please use another browser version (Firefox or IE 8). There may be incompatibility issues with IE 9 (as described in SAP
Note 1590563).

BR,

Kamil

[former_member683001]

Hello

IE is not blocking popup windows

Thanks

[former_member683001]

Ok

I apologize again, your responses are right .

The truth is here : Note 1590563

because when I try the quirks mode, the window disappear .

So I have to

insert the following meta tag into the outer HTML page:

<meta http-equiv="X-UA-Compatible" content="IE=Emulate8">

but i don't know where ?????

[Former Member]

Hello Pascal,

In my opinion you ought to edit SAP html page.

Please refer to this blog

http://scn.sap.com/community/netweaver-portal/blog/2013/04/16/the-quirks-of-browser-rendering or talk to ABAP programmer.

BR,

Kamil

[former_member683001]

OK Thanks

but the video is not comprehensible .

Can somebody tell me how add this in the outer page (or main page) of the Solman Workcenter :

meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />  ??

i suppose that is in the Web DynoPro service but how can i do that ?

thanks

regards

Pascal