Policy survey - mistake

[Former Member]

HI, all

There is the following problem,

History&Target:

Policy survey with daily confirmation (planner should repeat emails daily).

Sorry (Russian language): Planner- create plan - Policy survey - serial plan (yes) - Daily

First planner day - everything is fine. Recipients recieved the survey massages by e-mail.

But, next day - zero.  

I ve got the following error message from planner. "Сannot find activity for plan".

I can not find appoved policy in the Object selection, but I can find it in the policy list (If i change the date)

What can be the reason?

Thank you for your assistance.
   
 
 
 
 
 
 
 
 
 
 
 

[singhsmi]

Hi,

What is the value of recurrence you are giving? If you want it to run everyday you should give 001 and not 000.

I checked this works fine.

Regards,

Smita.

[Former Member]

Hi, Smita

See attached screens (Policy survey): Value 001

Value 000

I see error message

or may be I am mistaken?

Thanks