ERROR in local system : Error when opening an connection : CPIC-CALL Message was not created

[former_member220017]

Dear All Gurus,

             We have configured charm a long time ago. But from yesterday the support message is not getting created from production server. It is showing error as " Error in local message system : Error when opening an RFC connection "CPIC CALL : Message was not  created "

[Vivek_Hegde · Accepted solution]

Hi,

Pls check the *BACK RfC from your satellite system to Solution Manager system for any errors.

Regards,

Vivek

[former_member220017 · Accepted solution]

Dear Vivek,

           Thanks for the quick reply. Yes the back RFC from satellite system is not working. And its showing the error

Error Details

DETAIL: no connect of TP sapdp00 from host ktbsm after 20 sec

Please guide for the same.

Thanks,

Sarang

.

[karthikeyan_natarajan4 · Accepted solution]

Hi Sarang,

Please check the technical setting in the SM59 of the problematic RFC connection, whether target host and system number, IP address refer to correct system and also check the logon and security tab for user name and password, check whether the user is locked or not.

You can do this check automatically in SMSY or LMDB too.

regards

kartik

[Former Member · Accepted solution]

Hi,

Please check the below two note.

Note 1755049 - Unable to create RFC with SAP router

Thanks

Rishi abrol

[shuai_liang · Accepted solution]

Hi Sarang,

From the error message, "sapdp00" seems a dispatcher service name, but not correct a TP name.

I think maybe you maintained the wrong program name in the RFC destination.

If it didn't help, please check in the rfc trace and work process trace to find out which RFC destination reported the error. And the trace also will give more information about why the error occurred.

Then please find the RFC destination in transaction SM59 and do a connection test. Most likely it will failed. Then please check the technical settings of this RFC destination. Please check if the target host is accessible. Also maybe the gateway trace will contain helpful information.

Best regards,

Shuai Liang

[former_member220017]

Dear All,

               Thank you very much for all your replies. Now the support message is created from production server. Also the back RFC is also working fine. A simple restart was needed after making changes in stms of solman server. STMS version was changed & there problem have started as well as the firewall issue has been resolved now. Thanks for all your support.

Thanks,

Sarang

[Vivek_Hegde]

Sometimes System Restart will solve many of Technical/Functional issues in SAP.. story of Basis guys life !

[Former Member]

Hi Sarang,

Better delete the Back RFC and recreate the RFC using managed system setup( 7.1 version) or smsy setup(7.01 version) in solution manager system. if any issue in host or port details it will slove the issue or  show the clear error message. so it will solve the issue.

Rg,

Karthik