Mobilink Error code 10279

[Former Member]

Hi All,

We are having an issue while data sync with the mobilink server. In the logs we see the below messages,

E. 2013-09-18 10:38:18. <61972> [-10279] Connection was dropped due to lack of network activity

E. 2013-09-18 11:22:49. <63294> [-10279] Connection was dropped due to lack of network activity

E. 2013-09-18 11:23:01. <63303> [-10279] Connection was dropped due to lack of network activity

E. 2013-09-18 12:27:22. <65162> [-10279] Connection was dropped due to lack of network activity

W. 2013-09-18 16:11:55. <71196> [10012] The consolidated and remote databases disagree on when the last synchronization took place, the progress offsets are 1 in the consolidated database and 0 in the remote database.  The remote is being asked to send a new upload that starts at the last known synchronization point

I. 2013-09-18 16:11:55. <71196> Progress offsets for the publications that are explicitly involved in the current synchronization

I. 2013-09-18 16:11:55. <71196> Subscription id 3: consolidated progress 1 and remote progress 0

I. 2013-09-18 16:11:55. <71196> Progress offsets for the publications that are not explicitly involved in the current synchronization

I. 2013-09-18 16:11:55. <71196> Subscription id 1: consolidated progress 0 and remote progress 0

I. 2013-09-18 16:11:55. <71196> Progress offsets for the publications that are not explicitly involved in the current synchronization

I. 2013-09-18 16:11:55. <71196> Subscription id 2: consolidated progress 0 and remote progress 0

I. 2013-09-18 16:11:55. <71196> Progress offsets for the publications that are not explicitly involved in the current synchronization

I. 2013-09-18 16:11:55. <71196> Subscription id 4: consolidated progress 0 and remote progress 0

I. 2013-09-18 16:11:55. <71196> Progress offsets for the publications that are not explicitly involved in the current synchronization

I. 2013-09-18 16:11:55. <71196> Subscription id 5: consolidated progress 0 and remote progress 0

I. 2013-09-18 16:11:55. <71196> Progress offsets for the publications that are not explicitly involved in the current synchronization

I. 2013-09-18 16:11:55. <71196> Subscription id 6: consolidated progress 0 and remote progress 0

E. 2013-09-18 16:13:39. <71109> [-10279] Connection was dropped due to lack of network activity

W. 2013-09-18 20:55:44. <78024> [10012] The consolidated and remote databases disagree on when the last synchronization took place, the progress offsets are 245 in the consolidated database and 244 in the remote database.  The remote is being asked to send a new upload that starts at the last known synchronization point

The connections get timed out during data sync. The data sync is also taking more time. We find these error very often. Below are details of our environmet.

SUP 2.1.3 clustered environment.

Regrads,

Shiv

[Former Member · Accepted solution]

Hi All,

I found the solution. Per SAP , this error code can be ignored. Below is the reference URL.

http://infocenter.sybase.com/help/index.jsp?topic=/com.sybase.infocenter.dc01206.0213/doc/html/mqu12...

Problem: The error message Connection was dropped due to lack of network activity appears on the console or in the log files.

Explanation: This message indicates that the relay server outbound enabler (RSOE) sent a PING to Unwired Server synchronization service to determine whether it is active.

Solution: This message is informational and can be ignored. If you want to suppress the message, you can remove the -v+ switch from the Unwired Server.