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SAP PI 7.31 Java services hanging frequently

phanikumar_akella
Participant
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Dear Experts

Our PI 7.3.1 jave services going down frequently.Not able to access java ESR,, ID etc. I am PI developer and have little knowledge about Basis. I would like to support my basis team in indenfiying/fixing the issues. Can you please let me know where to check for java related logs and some useful information in resolving java related issues.

Thanks

Phani

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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Dear Phani,

Sap Notes 723909 &742395 will be helpful

Also paste dev_jcontrol, dev_bootstrap, std_bootstrap.out and try above notes

Former Member
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Generate thread call stack trace for analysis.

former_member185239
Active Contributor
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Hi Akella,

For java related issues you need to check the following things

1. check the default trace and application logs located at /usr/sap/<SID>/<Instance>/j2ee/cluster/server<X>/log directory.

2. If java process are getting hung then you need to take out the thread dump and analyze it.

     If you are triggering some messages then it might be java out of memory and cpu utilization(you need to check this as well)

3. you need to check the GC also by the help of jvm monitoring tool.

Hope this will help you out.

Also let us know the primary memory and virtual memory assigned to the system.

With Regards

Ashutosh Chaturvedi