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Ghost Orders.

Former Member
0 Kudos

Hi

We have orders getting created from time to time with no details in them.No sold to,ship to,no item details etc.Only the empty order.

I think this is happening at the time of session closure or time out.

Is there a way to avoid this kind of issue.

thanks

kiran.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

There could be 2 reasons;

1. Check if the user is creating it manually, this can be adderessed thru training.

2. While processing the Workflow or BDC I presume that the user is not processing it fully, just saving the document while processing, this could also lead to similar scenarios.

If not, pls do let us know more details on when this is happening.

Regards,

Mani.