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Error in message creation from STWB_WORK

Former Member
0 Kudos

Hi Experts,

I am working on configuration and setup of Test Management Manual Testing in SAP Solution Manager 7.1 SP 08.

The functionality is also integrated with Incident Management to raise defects incase of error while test execution.

The end-to-end test cycle is working perfectly fine from solman_workcenter as I am able to execute the Test and raise a defect in case of error.

The problem lies when I try to run the same steps from STWB_WORK --- > Message tab in Status.

When I try to create a message I get the following error

Organizational Data from GUID 00000000000000000000000000000000000000000 not found

I have applied SAP note # 1841785 but still the error persists.

Kindly help me to resolve the error.

Thanks and Regards,

Kavita Meswani

Accepted Solutions (0)

Answers (2)

Answers (2)

dmitry_udot3
Participant
0 Kudos

There are duplicated entries with the same application type in transaction STWB_SET -> "Transaction Type for TWB Service Desk Message". You should delete duplicates and leave only one - and it will be work correctly. 

Former Member
0 Kudos

Hello Kavitha,

Check out this link if it helps to fix the issue:

http://scn.sap.com/thread/2155273

Former Member
0 Kudos

Hi,

All the necessary steps are taken, have implemented the relevant SAP notes also.

Any other help ??

Thanks,

Kavita.