IdM not sending Email Notifications

[muthavarapu]

Hi,

IdM not sending Email Notifications and it is giving the below error:

"Could not send SMTP message to using SMTP host XXX

java.io.IOException: Unexpected reply to command: DATA: 503 Bad command sequence"

I have defined the SMTP conatants in the NOTIFICATION repository as below:

MAIL_SMTP_HOST

MAIL_SMTP_PORT

Do I need to maintain the configuration elsewhere, If so please let me know.

Thanks in Advance

Nag

[former_member2987 · Accepted solution]

Hi Nag,

Couple of things I can think of:

1. Make sure all of your parameters are correct.  Can you post the relevant parts of the script here?

2. Make sure that JAVA.EXE is not blocked by your AV program on the server.  Had this happen once and it was a real pain to troubleshoot.

3. Check firewall settings make sure your SMTP port is open and accessible.  Also make sure you have access to the mail server.

Let us know if this helps!

Cheers,

Matt

[Former Member]

Did you set a valid originator address in the notification repository as well? You could be rejected by using a non-existing user as (or not even providing) a from address on some email servers.

Br,

Per Christian

[muthavarapu]

Hi Matt & Per,

Thanks for your response. The issue was fixed. The reason was that the mail server wes laid on the other network domain.

Thanks once again.