Connection settings using Relay Server

[Former Member]

Hi,

We have configured the Relay Server and Outbound Enabler is running fine too.

But we are bit confused about how to register device into SCC using Relay Server.

Below is the connection profile:

Kindly help us on,

          what to enter in server name, port, farm id??

Regards

Ajay

[former_member223308 · Accepted solution]

Hi Ajay,

Always provide the following information while registering with your template:

1. host: relayserver host name ex: relayserver.sybase.com/ relaymp.sap-ag.de

2. port:  relayserver port ex: 80/5001 - http ports 443-https ports

3. farm id: relayserver farm id

If the relayserver status is shown running in the outbound enabler, then it signifies that the relay server is accessible from the network you are using to open the sybase control center.

I would like you to ensure that the device is also connected to the same network. Following this check, call the API to register the user with the scc.

In fact you can try a registration from the rest client itself just to make sure that other parametres such as application template and connection pool setttings are correct.

Can also mention about the error that you have been getting while doing a registration?

Thanks,

Sharvari

[Former Member · Accepted solution]

Hi Sharvari & Chetan,

Actually, error was due to the SQL Anywhere Mobilink Server version.

Which we upgraded as per, and got to resolve the issue.

Thanks & Regards

Ajay

[tahir_z]

Hi,

Server name : relayserver_host_name,

Port : 80 or 443 depends on your configuration

Farm ID : Relayserver_farm_ID which you defined in configuration

Actually if you keep default values on registration it will get Relay server configurtation automatically.

Regards

Tahir

[Former Member]

Hi Tahir,

It contains "Server Node ID" and "Unwired Server Farm", in Outbound Enabler profile.

So, when you said Relayserver_farm_ID, which one of the above should be used in Farm ID??

Thanks & Regards

Ajay

[tahir_z]

Yes, shown as below,

Regards

Tahir

[Former Member]

Hi Tahir,

I have the exact settings now.

But still not able to connect.

What else need to be configured??

Thanks & Regards

Ajay

[tahir_z]

Can you share screenshoots of SCC registriaton and sup settings on device.

[Former Member]

Hi Tahir,

My SCC registration is as follows:

And on device:

Server: RS_server_name

Port: 80

Farm_ID: (Same as in SCC reg.)

Are proxy server settings necessary in Outbound enabler profile??

Thanks & Regards

Ajay

[tahir_z]

If you have proxy in your network then you need to specify.

How about if you leave all fields default just specify user and activitan code. This is also works.

On device, try enter relayserver name on a browser check if you access to relay server. You should see default IIS page.

Regards

Tahir

[Jitendra_Kansal]

Hi Ajay Kulkarni

why dont you try with selecting template rather than choosing default one?

from the drop down, select a template..

projectname_securityconfig

e.g. test_NoSec

Rgrds,

Jitendra

[Former Member]

Hi Jitendra,

Yes, I am using project template.

I just mentioned Relay server settings in previous screenshot.

Tahir, I can access Relay server from device, i.e. the default IIS home page.

I'll check about these proxy settings and let you know.

Thanks & Regards

Ajay

[Former Member]

Hi Tahir,

Sorry for the late reply.

The outbound enablers are in running state.

But I am getting error as

"Redundant outbound enabler connection for backend server 'NODExxx' in backend farm 'FARMxxx' was ignored,

Communication error: An operation was attempted on a nonexistent network connection" in rs.log off Relay Server.

And

"Encountered authentication error with Relay Server, Farm ID or backend server ID could be invalid,

Failed to read response from Relay Server. Connection closed by server"

error in RSOE log on SUP server.

Kindly advise.

Thanks & Regards

Ajay

[former_member223308]

Hi Ajay,

I do not want you to provide the "server name"  during registration as in the screen shot that you have provided.

The problem here is that you are providing the server host and giving the port as that of the relay server.

During registration you will have to provide the "relay server host name" such as relaymp.sap-ag.de

Also, please share the screen shot of your outbound enabler so that I can provide the exact details that have to be keyed in.

Please refer to my document: http://scn.sap.com/docs/DOC-48802

Hope this helps .

[Former Member]

Hi,

Encountered authentication error with Relay Server, Farm ID or backend server ID could be invalid,

Failed to read response from Relay Server. Connection closed by server"

The above error is due to running rsoe process sometime.. kill the process of rsoe from taskmanager and start the outbound enabler again.

Make sure all the ports are open between server and relayserver.