Solved: SAP syetm not starting in GUI

Former Member · ‎08-29-2013

I replaced the files TWMON, GWMON & GWWRD, GW.PROPERTIES in the os level from the exe folder of the sap system.

After that I resarted the system & system started up but stopped after a couple of minutes.

The application server is not starting now, but the database is up.....

Could you help in this regard...

Please let me know if more information is needed..????

Regards,

Former Member · ‎08-30-2013

Hi All ,

Here is log for dev_disp :-

ShmCleanup( 78 )
ShmCreate( 78, 0, 2, 0x87ffffffffffe140 )
ShmKeyPermission( 78 ) = 0740 (octal)
DpCleanupSharedResources: ShmCleanup SHM_JSTART_STATIC
ShmCleanup( 79 )
ShmCreate( 79, 0, 2, 0x87ffffffffffe140 )
ShmKeyPermission( 79 ) = 0740 (octal)
DpCleanupSharedResources: ShmCleanup SHM_JSTART_DYNAMIC
ShmCleanup( 80 )
ShmCreate( 80, 0, 2, 0x87ffffffffffe140 )
ShmKeyPermission( 80 ) = 0740 (octal)
DpCleanupSharedResources: ShmCleanup SHM_RSAU_AREA_KEY
ShmCleanup( 81 )
ShmCreate( 81, 0, 2, 0x87ffffffffffe140 )
ShmKeyPermission( 81 ) = 0740 (octal)
ShmKeyPermission( 81 ) = 0740 (octal)
ShmProtect( 81, 3 )
ShmProtect: shmat key 81 prot 3/0 done
ShmCreate( 81, 0, 2, -> 0xc00000000c6bc000 )
DpCleanupSharedResources: ShmCleanup SHM_ICR_EUID_TBL
ShmCleanup( 82 )
ShmCreate( 82, 0, 2, 0x87ffffffffffe140 )
ShmKeyPermission( 82 ) = 0740 (octal)
DpCleanupSharedResources: ShmCleanup SHM_ABCOV_KEY
ShmCleanup( 83 )
ShmCreate( 83, 0, 2, 0x87ffffffffffe140 )
ShmKeyPermission( 83 ) = 0740 (octal)
DpCleanupSharedResources: ShmCleanup SHM_HOTSPOT_KEY
ShmCleanup( 84 )
ShmCreate( 84, 0, 2, 0x87ffffffffffe140 )
ShmKeyPermission( 84 ) = 0740 (octal)
DpCleanupSharedResources: ShmCleanup SHM_DB_POOL
ShmCleanup( 40 )
ShmCreate( 40, 0, 2, 0x87ffffffffffe140 )
ShmKeyPermission( 40 ) = 0740 (octal)
DpCleanupSharedResources: ShmCleanup SHM_POOL_0
ShmCleanup( 10 )
ShmCreate( 10, 0, 2, 0x87ffffffffffe140 )
ShmKeyPermission( 10 ) = 0740 (octal)
DpCleanupSharedResources: ShmCleanup SHM_POOL_50
ShmCleanup( 50 )
ShmCreate( 50, 0, 2, 0x87ffffffffffe140 )
ShmKeyPermission( 50 ) = 0740 (octal)
DpHalt: closing connect handles (dgm + tcp)
DpDelSocketInfo: del info for nihdl 1 (pos/type=0/2)
NiICloseHandle: shutdown and close hdl 1/sock 9
DpDelSocketInfo: del info for nihdl 9 (pos/type=1/1)
NiICloseHandle: shutdown and close hdl 9/sock 10 - sock 11
***LOG Q05=> DpHalt, DpHalt ( 23752) [dpxxdisp.c 11309]
DpHalt: *** shutdown completed - server stopped ***

Log for dev_w0:-

C Fri Aug 30 13:02:08 2013
C Got SAPISU's password from OPS$-user
C Disconnecting from connection 0 ...
C Closing user session (con=0, svc=6000000004112f48, usr=60000000041b2590)
C Disconnected (con=0) from ORACLE.
C Connecting as SAPISU/<pwd>@MR4 on connection 0 (nls 0) ... (dbsl 720 200711, UNICODE[2])
C Starting user session: OCISessionBegin(con=0, usr='SAPISU', svc=6000000004112f48, srv=6000000004138290, usr=6000000
0041b2590)
C Now 'SAPISU/<pwd>@MR4' is connected: con=0, nls=0, session_id=3512.
C con=0, V$NLS_PARAMETERS: NLS_LANG=AMERICAN_AMERICA.UTF8, NLS_NCHAR=UTF8
C Nls CharacterSet NationalCharSet EnvHp ErrHp ErrBt

C    0 UTF16                             AL16UTF16                         6000000004107b90 6000000004113028 600000000
4137b48
C DB instance MR4 is running on nduhi18 with ORACLE version 11.2.0.3.0 since AUG 27, 2013, 23:18:26.
B Connection 0 opened (DBSL handle 0)
M ThInit: db_connect o.k.
M ICT: exclude compression: *.zip,*.rar,*.arj,*.z,*.gz,*.tar,*.lzh,*.cab,*.hqx,*.ace,*.jar,*.ear,*.war,*.css,*.pdf,*.
gzip,*.uue,*.bz2,*.iso,*.sda,*.sar,*.gif,*.png,*.swc,*.swf
I
I Fri Aug 30 13:02:11 2013
I MtxInit: 0 0 0
M SHM_PRES_BUF                 (addr: c000000018007000, size: 8800000)
M SHM_ROLL_AREA                (addr: c000000140000000, size: 134217728)
M SHM_PAGING_AREA              (addr: c000000148000000, size: 67108864)
M SHM_ROLL_ADM                 (addr: c00000001886d000, size: 2787116)
M SHM_PAGING_ADM               (addr: c000000016240000, size: 918560)
M ThCreateNoBuffer             allocated 564152 bytes for 1000 entries at c00000014c002000
M ThCreateNoBuffer             index size: 3000 elems
M ThCreateVBAdm                allocated 30976 bytes (50 server) at c00000000c6b4000
X EmInit: MmSetImplementation( 2 ).
X MM global diagnostic options set: 0
X <ES> client 0 initializing ....
X Using implementation std
X <ES> Info: use normal pages (no huge table support available)
X ES initialized.
X mm.dump: set maximum dump mem to 96 MB
I *** INFO SHM 44 in POOL 40    12928 KB estimated      8500 KB real (   -4427 KB    -35 %)
I *** INFO SHM 45 in POOL 40    12928 KB estimated      8500 KB real (   -4427 KB    -35 %)
B db_con_shm_ini: WP_ID = 0, WP_CNT = 25, CON_ID = -1
B dbtbxbuf: Buffer TABL (addr: c00000015c000110, size: 60000000, end: c00000015f938810)
B dbtbxbuf: Buffer TABLP (addr: c00000002a000110, size: 20480000, end: c00000002b388110)
B dbsync[db_syinit]: successfully attached to shared memory, sync_adm_p = c000000153fac000
B dbsync[db_syinit]: Buffer synchronisation started with
B    sync_concept      = SEQ_NR
B    sendon            = 1
B    bufreftime        = 120
B    del_ddlog         = 1
B    last_counter      = -2093761824
B    time_of_last_sync = 20130830130210
B    MySysId           = 'oshisar1            00'
B dbexpbuf: Buffer EIBUF (addr: c000000017400120, size: 10485760, end: c000000017e00120)
B dbexpbuf: Buffer ESM   (addr: c000000029400120, size: 4194304, end: c000000029800120)
B dbexpbuf: Buffer CUA   (addr: c000000153fae120, size: 6144000, end: c00000015458a120)
B dbexpbuf: Buffer OTR   (addr: c00000002b400120, size: 4194304, end: c00000002b800120)
I MPI: dynamic quotas disabled.
I MPI init: pipes=4000 buffers=1279 reserved=383 quota=10%
M rdisp/thsend_mode : -1 -> 0
M rdisp/setactfields_late : -1 -> 0
M CCMS uses Shared Memory Key 73 for monitoring.
M CCMS: SemInMgt: Semaphore Management initialized by AlAttachShm_Doublestack.
M CCMS: SemInit: Semaphore 38 initialized by AlAttachShm_Doublestack.
M CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
S *** init spool environment
S TSPEVJOB updates outside critical section: event_update_nocsec = 1
S initialize debug system
T Stack direction is downwards.
T debug control: prepare exclude for printer trace
T new memory block 600000000446ab50
S spool kernel/ddic check: Ok
S using table TSP02FX for frontend printing
S 1 spool work process(es) found
S frontend print via spool service enabled
S
S Fri Aug 30 13:02:12 2013
S printer list size is 150
S printer type list size is 50
S queue size (profile)   = 300
S hostspool list size = 3000
S option list size is 30
I *** INFO SHM 49 in POOL 40     2898 KB estimated      1632 KB real (   -1266 KB    -44 %)
S      found processing queue enabled
S found spool memory service RSPO-RCLOCKS at c00000015458c080
S doing lock recovery
S setting server cache root
S found spool memory service RSPO-SERVERCACHE at c00000015458c990
S    using messages for server info
S size of spec char cache entry: 297032 bytes (timeout 100 sec)
S size of open spool request entry: 2512 bytes
S immediate print option for implicitely closed spool requests is disabled
A ***GENER* Trace switched on ***
A
A ---PXA-------------------------------------------
A PXA INITIALIZATION
A System page size: 4kb, total admin_size: 74684kb, dir_size: 24516kb.
A Attached to PXA (address c000000160000000, size 1000000K, 3 fragments of 308440K )
A PXA allocated (address c000000160000000, size 1000000K)
A abap/pxa = shared unprotect gen_remote
A PXA: checking structure sizes: 752|264|16
A PXA INITIALIZATION FINISHED
A ---PXA-------------------------------------------
A
A ATRA: pfclock execution time = 0
A
A Fri Aug 30 13:02:13 2013
A ABAP ShmAdm attached (addr=c000000040976000 leng=20955136 end=c000000041d72000)
A >> Shm MMADM area (addr=c000000040e78c50 leng=241472 end=c000000040eb3b90)
A >> Shm MMDAT area (addr=c000000040eb4000 leng=15454208 end=c000000041d71000)
A RFC Destination> destination oshisar1_MR4_00 host oshisar1 system MR4 systnr 0 (oshisar1_MR4_00)
A RFC Options> H=oshisar1,S=00,d=2,
A RFC FRFC> fallback activ but this is not a central instance.
A
A RFC rfc/signon_error_log = -1
A RFC rfc/dump_connection_info = 0
A RFC rfc/dump_client_info = 0
A RFC rfc/cp_convert/ignore_error = 1
A RFC rfc/cp_convert/conversion_char = 23
A RFC rfc/wan_compress/threshold = 251
A RFC rfc/recorder_pcs not set, use defaule value: 2
A RFC rfc/delta_trc_level not set, use default value: 0
A RFC rfc/no_uuid_check not set, use default value: 0
H HTTP> Parameter icf/ssocookie_mandatory set to 0
B dbtran INFO (init_connection '<DEFAULT>' [ORACLE:720.00]):
B   max_blocking_factor       =   5, min_blocking_factor         =   5,
B   max_in_blocking_factor    =   5, min_in_blocking_factor      =   5,
B   max_union_blocking_factor =   5, min_union_blocking_factor   =   5,
B   prefer_union_all          =   0, prefer_join                 =   0,
B   prefer_fix_blocking       =   0, prefer_in_itab_opt          =   1,
B   convert AVG               =   0, alias table FUPD            =   0,
B   escape_as_literal         =   1,
B   select *                  =0x0f, character encoding          = STD / <none>:-,
B   use_hints                 = abap->1, dbif->0x1, upto->4294967295
M ThrCreateShObjects           allocated 51982 bytes at c00000000c744000
M ThVBStartUp: restart pending update requests
M ThVBAutoStart: update-auto-delete
N SsfSapSecin: putenv(SECUDIR=/usr/sap/MR4/DVEBMGS00/sec): ok
N
N =================================================
N === SSF INITIALIZATION:
N ===...SSF Security Toolkit name SSF .
N ===...SSF library is /usr/sap/MR4/DVEBMGS00/exe/libsapcrypto.so .
N ===...SSF default hash algorithm is SHA1 .
N ===...SSF default symmetric encryption algorithm is DES-CBC .
N ===...loading of Security Toolkit successfully completed.
N ===   SSFLIB Version 1.555.29 ; SECUDE(tm) SAPCRYPTOLIB - SNC for SAP Server components and SSL - Version 5.5.5C (c
) SECUDE GmbH 1990-2009
N installed with sapcryptolib release tag=hpia64_11.22_64 mt opt 64 for HP-UX B.11.22 on Jan 26 2010, 02:55:04
N
N =================================================
N
N =================================================
N === SSF INITIALIZATION:
N ===...SSF Security Toolkit name SAPSECULIB .
N ===...SSF library is /usr/sap/MR4/DVEBMGS00/exe/libsapsecu.so .
N ===...SSF default hash algorithm is SHA1 .
N ===...SSF default symmetric encryption algorithm is DES-CBC .
N ===...SECUDIR="/usr/sap/MR4/DVEBMGS00/sec"
N ===...loading of Security Toolkit completed with rc 5 (SSF_SUP_NOTALLFUNCTIONS).
N ===   SAPSECULIB Version 5.4.28M-6
N =================================================
N
N Fri Aug 30 13:02:24 2013
N MskiInitLogonTicketCacheHandle: Logon Ticket cache pointer retrieved from shared memory.
N MskiInitLogonTicketCacheHandle: Workprocess runs with Logon Ticket cache.
M JrfcVmcRegisterNativesDriver o.k.
W =================================================
W === ipl_Init() called
W    ITS Plugin: Path dw_gui
W    ITS Plugin: Description ITS Plugin - ITS rendering DLL
W    ITS Plugin: sizeof(SAP_UC) 2
W    ITS Plugin: Release: 720, [7200.0.110.20020600]
W    ITS Plugin: Int.version, [33]
W    ITS Plugin: Feature set: [29]
W    ===... Calling itsp_Init in external dll ===>
W === ipl_Init() returns 0, ITSPE_OK: OK
W =================================================
N SignInit: successfully obtained handle for Security Context cache
N VSI: WP init in ABAP VM completed with rc=0
E EnqLockTableAttach: attach to lock table (size = 33554432)
E EnqLockTableMapToLocalContext: enque/use_pfclock2 = FALSE
E Replication is disabled
E EnqId_Initialize: local EnqId initialization o.k.
S server @>SSRV:oshisar1_MR4_00@< appears or changes (state 1)
M extStatHook: This process does not report performance statistics
M Fri Aug 30 13:02:44 2013
M DpTrcOnOff: switched trace level (1 -> 2)
*
* ACTIVE TRACE LEVEL           2
* ACTIVE TRACE COMPONENTS      all, MJ
*
M ------------------ C-STACK ----------------------
(0) 0x4000000002eebef0 CTrcStack2 + 0x1d0 at dptstack.c:228 [dw.sapMR4_DVEBMGS00]
(1) 0x4000000002eec2d0 CTrcStack + 0x30 [dw.sapMR4_DVEBMGS00]
(2) 0x4000000002c20fc0 DpTrcOnOff + 0x580 at dpxxtool.c:2382 [dw.sapMR4_DVEBMGS00]
(3) 0xe0000001205c7440 ---- Signal 17 (SIGUSR2) delivered ----
(4) 0xc00000000044ee70 _semop_sys + 0x30 [/usr/lib/hpux64/libc.so.1]
(5) 0xc0000000004607e0 _semop + 0xe0 at ../../../../../core/libs/libc/shared_em_64_perf/../core/syscalls/t_semop.c:1
9 [/usr/lib/hpux64/libc.so.1]
(6) 0x4000000002930c30 WtRstOsEvt + 0xb0 at evtux.c:1096 [dw.sapMR4_DVEBMGS00]
(7) 0x4000000002930b60 EvtWtRst + 0x80 at evtux.c:1326 [dw.sapMR4_DVEBMGS00]
(8) 0x400000000290f1e0 ThRqWaitFor + 0x180 at thxxhead.c:18273 [dw.sapMR4_DVEBMGS00]
(9) 0x400000000287c5a0 ThRqAccept + 0x720 at thxxhead.c:5290 [dw.sapMR4_DVEBMGS00]
(10) 0x40000000028aa810 ThReceive + 0x140 at thxxhead.c:6632 [dw.sapMR4_DVEBMGS00]
(11) 0x40000000028b7fb0 TskhLoop + 0x700 at thxxhead.c:3384 [dw.sapMR4_DVEBMGS00]
(12) 0x4000000002ae5760 ThStart + 0x5a0 at thxxhead.c:1194 [dw.sapMR4_DVEBMGS00]
(13) 0x400000000283b170 DpMain + 0x6f0 at dpxxdisp.c:1130 [dw.sapMR4_DVEBMGS00]
(14) 0x4000000002b41e20 main + 0x80 at thxxanf.c:80 [dw.sapMR4_DVEBMGS00]
(15) 0xc00000000004a9b0 main_opd_entry + 0x50 [/usr/lib/hpux64/dld.so]
M -------------------------------------------------
M Fri Aug 30 13:02:59 2013
M in_ThErrHandle: 1
M ThIErrHandle: new stat of W0 is WP_SHUTDOWN
M ThIErrHandle: I'm during shutdown
M PfStatDisconnect: disconnect statistics
M ThIErrHandle: entering ThSetStatError
B db_sqlbreak() = 0
M ThCallDbBreak: sqlbreak active
M ThIErrHandle: don't try rollback again
M ThShutDownServer: shutdown server
M Fri Aug 30 13:03:00 2013
M PfWriteIntoFile: shared buffer is empty.
M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
M Entering ThReadDetachMode
M NiIWrite: hdl 10 sent data (wrt=96,pac=1,MESG_IO)
M NiICloseHandle: shutdown and close hdl 10/sock 16
M call ThrShutDown (1)...
M ThDBDisconnect: disconnect from data base
B Disconnecting from ALL connections:
B Wp Hdl ConName          ConId     ConState     TX BC HC PRM RCT FRC TIM MAX OPT Date     Time   DBHost
Program
B 000 000 R/3              000000000 INACTIVE     NO NO NO YES NO NO 000 255 255 20130830 130206 nduhi18

C Disconnecting from connection 0 ...
C Closing user session (con=0, svc=6000000004112f48, usr=60000000041b2590)
C Server handle (con=0,svchp=6000000004112f48,srvhp=6000000004138290) detached
C Disconnected (con=0) from ORACLE.
B Disconnected from connection 0
B statistics db_con_commit (com_total=10, com_tx=5)
B statistics db_con_rollback (roll_total=0, roll_tx=0)
M ThDBDisconnect: disconnect o.k.
M ***LOG Q02=> wp_halt, WPStop (Workp. 0 23763) [dpuxtool.c 326]
M ThGetTransactionId: no transaction id found
M Good Bye (-1).....

sapcontrol -nr xx -function GetVersionInfo log :-

GetVersionInfo

OK

Filename, VersionInfo, Time

/usr/sap/MR4/DVEBMGS00/exe/sapstartsrv, 720, patch 110, changelist 1284335, optu (Oct 26 2011, 21:50:10), hpia64, 2011 10 27 09:21:47

/usr/sap/MR4/DVEBMGS00/exe/disp+work, 720, patch 110, changelist 1284335, optu (Oct 26 2011, 20:11:41), hpia64, 2011 10 28 05:13:12

/usr/sap/MR4/DVEBMGS00/exe/gwrd, 720, patch 120, changelist 1299223, optu (Jan 13 2012, 21:47:30), hpia64, 2013 08 29 23:42:32

/usr/sap/MR4/DVEBMGS00/exe/msg_server, 720, patch 110, changelist 1284335, optu (Oct 26 2011, 21:50:10), hpia64, 2011 10 27 08:45:56

/usr/sap/MR4/DVEBMGS00/exe/dboraslib.so, 720, patch 100, changelist 1268983, optu (Aug 11 2011, 20:08:41), hpia64, 2011 08 12 04:16:57

/usr/sap/MR4/DVEBMGS00/exe/enserver, 720, patch 100, changelist 1268983, optu (Aug 11 2011, 21:35:22), hpia64, 2011 08 12 08:36:32

/usr/sap/MR4/DVEBMGS00/exe/icman, 720, patch 110, changelist 1284335, optu (Oct 26 2011, 21:50:10), hpia64, 2011 10 27 08:36:33

/usr/sap/MR4/DVEBMGS00/exe/sapwebdisp, 720, patch 110, changelist 1284335, optu (Oct 26 2011, 21:50:10), hpia64, 2011 10 27 08:36:59

/usr/sap/MR4/DVEBMGS00/exe/jcontrol, 720, patch 110, changelist 1284335, optu (Oct 26 2011, 21:50:10), hpia64, 2011 10 27 10:04:21

/usr/sap/MR4/DVEBMGS00/exe/jlaunch, 720, patch 110, changelist 1284335, optu (Oct 26 2011, 21:50:10), hpia64, 2011 10 27 10:04:26

/usr/sap/MR4/DVEBMGS00/exe/jstart, 720, patch 110, changelist 1284335, optu (Oct 26 2011, 21:50:10), hpia64, 2011 10 27 10:00:02

sapcontrol -nr xx -function GetProcessList :-

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

msg_server, MessageServer, GREEN, Running, 2013 08 30 13:01:58, 1:45:25, 23751

disp+work, Dispatcher, GRAY, Stopped, , , 23752

rslgcoll, Central Syslog Collector, GREEN, Running, 2013 08 30 13:01:58, 1:45:25, 23753

rslgsend, Central Syslog Sender, GREEN, Running, 2013 08 30 13:01:58, 1:45:25, 23754

igswd_mt, IGS Watchdog, GREEN, Running, 2013 08 30 13:01:58, 1:45:25, 23755

Above are the logs attched .

Could you please help here .

Thanks,

Pradeep.

former_member183107 · ‎08-30-2013

Hi,

1. Paste the output of R3trans -d.

2. Check whther databasi sis up or not.

3. Paste the dev_ms logs.

Regards,

Himanshu

former_member188883 · ‎08-30-2013

Hi Pradeep,

could you provide some background why such modification was performed at your end ?

Regards,

Deepak Kori

Former Member · ‎08-30-2013

Hi Pradeep,

What is TWMON, GWMON & GWWRD, GW.PROPERTIES.

where you replaced?

please paste the dev_disp, dev_w0 and R3trans log.

Thanks & Regards,

V Srinivasan

Former Member · ‎08-29-2013

HI Pradeep

Please paste o/p of

sapcontrol -nr xx -function GetVersionInfo

sapcontrol -nr xx -function GetProcessList

Regards,

Surojit

former_member185239 · ‎08-29-2013

Hi Pradeep,

1. Run the R3trans -d command and paste the content of trans.log.

2. Also paste the content of dev_w0 and dev_disp

With Regards

Ashutosh Chaturvedi

Reagan · ‎08-29-2013

Hello

Check the dev_w0 trace file

Also execute R3trans -d and check the trans.log file

Regards

RB

SAP syetm not starting in GUI

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