I have a requirement where customer is asking to send an alert mail with an attachment of the payload of the receiver communication channel is in error.
As far as i know there isn't possible to configure PI alert system to include the payload. There aren't standard variables to retrieve this information. Instead of you can include a url reference to see the error in the monitoring tool. Check Michal's blog:
PI does not have any straight forward or easy solution for your requirement. But you can use Java Mail API in Java Mapping to achieve this. Please find the below document:
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