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NW04s SR2 - install error, java class not found

Former Member

on ‎03-09-2007 1:04 AM

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While running NW2004s SR2 installation on AIX for DB2, I get the following error:

The java class is not found: com.sap.engine.offline.OfflineToolStart

Can anyone help?

Regards,

Barbara

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Former Member
‎03-09-2007 9:47 PM
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We believe this is a permisisons problem on the following directory (environment dependent)

CRM:

/<your_env>/sapinst/sapinst_instdir/<u>CRM05</u>/LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/<b>sltools</b>

BI:

//<your_env>/sapinst/sapinst_instdir/<u>NW04S</u>/LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/<b>sltools</b>

execute a recursive chmod on sltools (ensure your umask is set correctly, we use 022)

However, because we didn't have our umask set correctly we then also copied the launcher.jar file:

cp -p ./install/sharedlib/launcher.jar ./install/sltools/sharedlib/launcher.jar

We then re-executed the recursive chmod. It is now working.

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Former Member
‎03-09-2007 1:57 PM
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Dan - yes we verified we can connect to the DB

Sunil - I looked for 'jload.log' but it couldn't find it

Ruchit - my colleague said it was a permissions issue. I'll post the details when we have confirmed that. We are re-exporting and then will try the copy again.

Thank you all very much for the suggestions...

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Former Member
‎03-09-2007 2:12 PM
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the log file should be under

/usr/sap/QC1/sapinst/sapinst_instdir/C RM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS

Cheers,

-Sunil

Former Member
‎03-09-2007 1:47 PM
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Hi Barbara,

Check this thread:

It is for solution manager installation but it should work in your case as well.

Please give 777 file handling permissions to the directoy to your installation directory ie where you have dumped your installtion files.

Please award points accordingly.

Regards.

Ruchit.

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daniel_davinci
Active Contributor
‎03-09-2007 1:47 AM
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Hi Barbara,

Have you checked that you can connect to the database instance directly?

Dan

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Former Member
‎03-09-2007 1:06 AM
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Here are is the log in it's entirety

"sapinst.log"

WARNING 2007-03-08 19:30:56

Execution of the command "/usr/java14_64/bin/java -classpath /usr/sap/QC1/sapinst/sapinst_instdir/CRM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/sltools/sharedlib/

launcher.jar -showversion -Xmx512m -Xj9 com.sap.engine.offline.OfflineToolStart

com.sap.inst.jload.Jload /usr/sap/QC1/sapinst/sapinst_instdir/CRM05/LM/COPY/DB6/

SYSTEM/CENTRAL/AS/install/lib/iaik_jce.jar:/usr/sap/QC1/sapinst/sapinst_instdir/

CRM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/sltools/sharedlib/jload.jar:/usr/sap

/QC1/sapinst/sapinst_instdir/CRM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/sltools

/sharedlib/antlr.jar:/usr/sap/QC1/sapinst/sapinst_instdir/CRM05/LM/COPY/DB6/SYST

EM/CENTRAL/AS/install/sltools/sharedlib/exception.jar:/usr/sap/QC1/sapinst/sapin

st_instdir/CRM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/sltools/sharedlib/jddi.ja

r:/usr/sap/QC1/sapinst/sapinst_instdir/CRM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/insta

ll/sltools/sharedlib/logging.jar:/usr/sap/QC1/sapinst/sapinst_instdir/CRM05/LM/C

OPY/DB6/SYSTEM/CENTRAL/AS/install/sltools/sharedlib/offlineconfiguration.jar:/us

r/sap/QC1/sapinst/sapinst_instdir/CRM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/sl

tools/sharedlib/opensqlsta.jar:/usr/sap/QC1/sapinst/sapinst_instdir/CRM05/LM/COP

Y/DB6/SYSTEM/CENTRAL/AS/install/sltools/sharedlib/tc_sec_secstorefs.jar:/db2/db2

qc1/sqllib/java/db2jcc.jar:/db2/db2qc1/sqllib/java/db2jcc_license_cu.jar -sec QC

1,jdbc/pool/QC1,/usr/sap/QC1/SYS/global/security/data/SecStore.properties,/usr/s

ap/QC1/SYS/global/security/data/SecStore.key -dataDir /db2/QC1/saptemp1/Import_f

rom_SC1/JAVA/JDMP -job /usr/sap/QC1/sapinst/sapinst_instdir/CRM05/LM/COPY/DB6/SY

STEM/CENTRAL/AS/IMPORT.XML -log jload.log" finished with return code 1. Output:

java version "1.4.2"

Java(TM) 2 Runtime Environment, Standard Edition (build 2.3)

IBM J9 VM (build 2.3, J2RE 1.4.2 IBM J9 2.3 AIX ppc64-64 j9ap64142ifx-20061222 (

JIT enabled)

J9VM - 20061220_10521_BHdSMr

JIT - 20061026_1805_r8

GC - 200612_20)

The java class is not found: com.sap.engine.offline.OfflineToolStart

ERROR 2007-03-08 19:30:56

CJS-30049 <html>Execution of JLoad tool '/usr/java14_64/bin/java -classpath /us

r/sap/QC1/sapinst/sapinst_instdir/CRM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/sl

tools/sharedlib/launcher.jar -showversion -Xmx512m -Xj9 com.sap.engine.offline.O

fflineToolStart com.sap.inst.jload.Jload /usr/sap/QC1/sapinst/sapinst_instdir/CR

M05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/lib/iaik_jce.jar:/usr/sap/QC1/sapinst/

sapinst_instdir/CRM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/sltools/sharedlib/jl

oad.jar:/usr/sap/QC1/sapinst/sapinst_instdir/CRM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS

/install/sltools/sharedlib/antlr.jar:/usr/sap/QC1/sapinst/sapinst_instdir/CRM05/

LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/sltools/sharedlib/exception.jar:/usr/sap/Q

C1/sapinst/sapinst_instdir/CRM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/sltools/s

haredlib/jddi.jar:/usr/sap/QC1/sapinst/sapinst_instdir/CRM05/LM/COPY/DB6/SYSTEM/

CENTRAL/AS/install/sltools/sharedlib/logging.jar:/usr/sap/QC1/sapinst/sapinst_in

stdir/CRM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/sltools/sharedlib/offlineconfi

guration.jar:/usr/sap/QC1/sapinst/sapinst_instdir/CRM05/LM/COPY/DB6/SYSTEM/CENTR

AL/AS/install/sltools/sharedlib/opensqlsta.jar:/usr/sap/QC1/sapinst/sapinst_inst

dir/CRM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/install/sltools/sharedlib/tc_sec_secstor

efs.jar:/db2/db2qc1/sqllib/java/db2jcc.jar:/db2/db2qc1/sqllib/java/db2jcc_licens

e_cu.jar -sec QC1,jdbc/pool/QC1,/usr/sap/QC1/SYS/global/security/data/SecStore.p

roperties,/usr/sap/QC1/SYS/global/security/data/SecStore.key -dataDir /db2/QC1/s

aptemp1/Import_from_SC1/JAVA/JDMP -job /usr/sap/QC1/sapinst/sapinst_instdir/CRM0

5/LM/COPY/DB6/SYSTEM/CENTRAL/AS/IMPORT.XML -log jload.log' aborts with return co

de 1.<br>SOLUTION: Check 'jload.log' and '/usr/sap/QC1/sapinst/sapinst_instdir/C

RM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/jload.java.log' for more information.</html>

ERROR 2007-03-08 19:30:56

FCO-00011 The step importJavaDump with step key |NW_Doublestack_OneHost|ind|ind

|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|in

d|ind|10|0|NW_Jload|ind|ind|ind|ind|9|0|importJavaDump was executed with status

ERROR .

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Former Member
‎03-09-2007 10:42 AM
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can you please paste the log 'jload.log'

SOLUTION: Check 'jload.log' and '/usr/sap/QC1/sapinst/sapinst_instdir/C RM05/LM/COPY/DB6/SYSTEM/CENTRAL/AS/jload.java.log'

Cheers,

-Sunil

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