on 08-27-2013 8:33 AM
Hi all,
Lately we are facing a lot of issue regarding the availability of the SMD Agents, sudenly the some agents appears as offline for the Solution Manager although the processes are running on the application servers.
We have a message open to figure out the root cause but I'd like to implement an alert in Solution Manager 7.1 to detect the issue ASAP.
I have checked the Monitoring Templates but I haven't found any metric that checks the SMD Agent Availability, there is only an option to monitor the SAP Host Agent.
Do you know any option here?
Regards
Jose
Hi ,
Try to monitor the process of SMD agent using CCMS.
Please find the below link to monitor the os process using dev_proc file.
http://help.sap.com/saphelp_nw04/helpdata/en/49/f7ab3b92818b70e10000000a114084/content.htm
Thanks
Rishi Abrol
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Hi,
This looks to me a config issues.
Can you try to rerun the config of the SMD agent and see if it fixes the issues.
Have you seen this issue after offline backup.
Try to maintain the cert and see if this work.
1878392 - Diagnostic Agents loose connection after solman offline backup
Thanks
Rishi Abrol
Hi Jose,
Please take a look on this URL:
To check your agent status, in tab Log Viewer you can check agents log
You can check agent log and paste it here for further investigation.
Kind regards
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