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Error in resetting the agent

Former Member
0 Kudos

Hi All

i am trying to reset the agent but it is giving me error as below

and it is giving me error like

I already tried to reset host name through Agent admin, does anyone have idea, how to remove agent to host in this case?

Thanks,

Dinesh

Accepted Solutions (1)

Accepted Solutions (1)

bxiv
Active Contributor
0 Kudos

The easy way to fix this, shut down the agent via the MMC console, if you left the page to manage the agent open you will need to navigate to step 2, 3, or 4 or do a ctrl F5 something is kept in cache and doesn't actually check the agent.

Now you can unassign the agent successfully.  Go back to the MMC and re-enable the agent, flip back to the web page and repeat the steps to force a refresh, will need to wait a minute or two as the agent is going through a verification with SolMan, hit assign and you will see the agent in the list of available agents.  Far more complicated than it needs to be...

Answers (2)

Answers (2)

Former Member
0 Kudos

Thanks Billy,,your suggestion worked

bxiv
Active Contributor
0 Kudos

Not a problem, but you should mark my response as correct for future viewers to know that is how you resolved your issue.

Former Member
0 Kudos

Dear Dinesh,

Is the Agent been uninstalled at OS level?

Regards,

Raja. G