Hi Experts
I would like to ask your support for an issue related to APO scheduling.
Recently, the operation team has requested a change in SAP to make the system able to acept sales orders with the request delivery date on weekends and holidays. (Just for your information, the operation here does not work 7 days a week, but eventually sales orders need to be shipped on weekends.)
However, since the system now accepts having the request delivery date being assigned to any of the 7 days of the week, when the back order job runs in the morning, SAP already assigns to the next day the request delivery date in the order - not considering if the next day is a weekend or holiday.
Since the carrier labels are printed based on the request delivery date, this situation can cause an issue in the operation when having deliveries being shipped on Monday with labels showing delivery date as Saturday, for example.
Case 1: Sales order created by Customer Service on Friday:
1. Customer service creates the order and assigns the Req. Delivery Date to Monday
2. Delivery is picked, packed and PGI on Friday.
3. Customer receives the goods on Monday - no issue.
Case 2: Back Order job runs on Friday morning:
1. The system allocates the stock and assigns the Req. Delivery Date to Saturday (next day)
2. Delivery is picked, packed and PGI on Friday
3. The delivery date assigned in the carrier label shows Saturday, but the Delivery will just be shipped to customer on Monday (working day).
How can we avoid having back orders with the request delivery date on weekends?
Kindly provide your inputs about this issue.
Thank you.
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