Sales order is blocked for credit check when credit limit is not exceeded

[Former Member]

Hi All,

Sales order for customer is going for block for credit check in VKM1.

I checked in FD32 and checked that credit limit is not exceeded.

Please let me know why this is happening?

[Former Member · Accepted solution]

Hi Gupta,

Check in transaction OVA8 if, for the risk category in FD32, the only criteria to block the sales document is the credit limit.

The documents can also be blocked for other reasons (check OVA8).

ie a document can be blocked because the oldest open item is older then x days (defined in OVA8)

[Former Member · Accepted solution]

Hi Jose,

I checked for risk category and there is no value  in that oldest open item.

Please find the screenshot:

Regards,

Akash

[Former Member · Accepted solution]

In OVA8 you have marked "critical fields". So check if someone change, in the sales order, one of these fields/values:

   Payment terms

   Additional value days

   Fixed value date

[srinu_s1 · Accepted solution]

Hi Gupta

It is very much clear based on the Critical fieds check in OVA8 system blocked sales order.

As Pinheiro rightly said  the below mentioned three filds any one might got changed

Payment terms 

   Additional value days

   Fixed value date

goto Sales order->Environment->Changes then you will come to know what are all the changes took place for the sales order.

thanks

Srinu.

[Former Member · Accepted solution]

Hi Jose,

The order goes to credit check on the first time it saved .

So there is no chances of change the document.

My question is that credit liit is not crossed so why it block because of credit check.

Regards,

Akash

[Former Member · Accepted solution]

Thanks Jose,

You are right the change the critical data field.

But how can we find the critical data field.

Regards,

Akash

[Former Member · Accepted solution]

When I say that someone changed the "critical fields", can be in the transaction VA01 (not necessarily in VA02).

If the user changes the values ​​of these "critical fields" that were proposed by the system, the order will be blocked by the credit control.

[Former Member · Accepted solution]

Hi Akash,

Pressing F1 in the checkbox of "critical field" (in transaction OVA8), you can see witch fields are checked.

Regards,

Jose

[srinu_s1]

Hi Gupta,

We can get the better clarity only when you provide OVA8 screen shot. as above mentioned there could be oldest open items or open items and Critical fiels filed might get checked.

Then in that case even though credit limit is availble system block the order for credit.

What is warning message you got when the order is saved ?

thanks,

Srinu.

[former_member184065]

Dear,

Please share the FD32 Screen Shot .

Thanks,

Naren

[Former Member]

Hi Naren,

Please i am trying to add screenshot but some error is coming.

this are some below values which will help you:

Status

{Credit limit: 750,000.00

Credit exposure: 290,732.08

Credit limit used: 38.76}

Payment Data

{DSO: 8

Clearing Amount: 6,689,121.20}

Let me know if you want any other details.

Thanks for your support.

Regards,

Akash

[former_member184065]

Dear,

If the Credit Limit Used is 38.76 then it should not come out error when you are doing transactions .Not sure ,what is the Problem until unless if you share Screen shots .

Thanks,

Naren

[Former Member]

Hi Naren,

Please find below the screen shot:

Regards,

Akash

[former_member184065]

Dear,

Thanks a lot for sharing that screen shot .Now ,please share the Error .

Thanks,

Naren

[Former Member]

Hi Naren,

The order goes to credit check on the first time it saved .

So there is no chances of change the document.

My question is that credit liit is not crossed so why it block because of credit check.

Regards,

Akash