FI invoice num,not reflecting in cus ledger(FBL5N)

[Former Member]

While checking customer line item display for some invoices Reference Key 3 is coming blank,reference key 3 is for Excise invoice no,why this is coming blank for only some invoices,look into the below image,please give me your valuable suggestions to solve the issue.

Thanks & Regards

MUBESH KP

[former_member209616]

Hi

Reference key is usually a text field and hence if the same is not populated would appear blank.

Regards

[Former Member]

Hi Mukesh

Looking at the screen shot of customer open item it is difficult to find out exact reason for same , alternatively you can compare both the document one with excise invoice and  one without it.  Please look into both billing document and accounting document

Regards

Parth Bhatt