Could not determine EPS parcel for Support Package

[Former Member]

Dear all,

I'm trying to update SPAM/SAINT but i got this message :

Could not determine EPS parcel for Support Package

I try to test SAPOSS connection configuration as below:

and failed connection test:

Can you help me to solve this issue?

[Akshay_G · Accepted solution]

Hi Luan,

If I have understood by what you have mentioned, you would like to apply the SPAM/SAINT patch update, correct?

How are you uploading the Patch?

1) From Front-end Via Desktop

2) Or From Server

As the patch is usually of small size you can upload from Desktop itself?

In Client 000, upload as per below:

After the patch has been uploaded, you can begin the Import of SPAM/SAINT as below:

To upload the package from Server:

1) Copy the SAR file to the application server (Check Permissions & Ownership)

2) Move the file to /usr/sap/trans

3) Do SAPCAR -xvf <Package.SAR> , it will uncar the package in /usr/sap/trans/EPS/in

4) Next, in SPAM, Load Packages from Application Server

5) Import the SPAM/SAINT update similarly to what was done above

P.S.- For updating SPAM/SAINT, why are you trying to check SAPOSS, it has got to do nothing with it.

Regards,

Akshay

[Former Member · Accepted solution]

I got this issue in step 5.

[Akshay_G · Accepted solution]

What is the current SPAM Release/level?

What is SPAM Release/level that you are importing.

Also, is there anything present (conflict/dependency) in SPAM --> New Support Packages/Aborted Support Packages

Regards,

Akshay

[Former Member · Accepted solution]

Thank you.

I check again and i downloaded wrong SPAM Release/level.

But i can not download SPAM/SAINT version 731/050. Can you help me?

[Akshay_G · Accepted solution]

Ok.

I checked on SMP SPAM 731/50 is available and its been more than a month since released.

What is the exact issue i.e. "But i can not download SPAM/SAINT version 731/050. Can you help me?"

Did you approve the download in Solution Manager after adding to Download Basket.

As its release 731, it needs approval before downloading.

~Akshay

[Former Member · Accepted solution]

I didn't install SAP Solution Manager.

Do i need to install it or we have others way to download it without installing SAP Solution Manager.

[AtulKumarJain]

Hi,

Please try to import  Support package  >IMPORT SPAM/SAINT update
by loading from the frontend and decompressed the package.

please make sure it has correct owner at os level

like sidadm : sapsys

BR
Aj

[Former Member]

The Owner is Administrator but others users have Read/write permissions.

[AtulKumarJain]

Hi Luan,

Please check

SAP Note No. 97633 SPAM Step DISASSEMBLE

CANNOT_DETERMINE_EPS_PARCEL.
This suggests that the EPS-parcel cannot be found in directory
/usr/sap/trans/EPS/in because of one of the following:
                                                             Page 2

a) The EPS-parcel does not exist in the EPS inbox.

b) Profile parameter DIR_EPS_ROOT is not set (SPACE).

c) Profile parameter DIR_EPS does not contain eight hyphens as the
   last part of its name (e.g. /usr/sap/trans/EPS/        ). Note
   here that parameters DIR_EPS and DIR_EPSSUB are generated from
   parameter DIR_EPS_ROOT and therefore should not be manually
   adjusted.

BR

Aj