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Description field is dissapering for few user

Former Member
0 Kudos

Hello Gurus,


Whenever a particular user is trying to create the SC by selecting "With Free Description" from  Add item the popup box is appearing but without "Description" field . Could you please check the below screen shot and suggest.

There is a problem when ordering items " with Free Description", it doesnt give the description line (screen shot below), it only appears once you click add item to overview which then shows error, you need to click on the error before the description line appears.

In My access

In user Access

Your help will be greatly appreciated.

Thanks

Sada

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Sada,

Could you please ask the user to do as below. This can solve your problem.

Thanks

Smita Sahay

Answers (2)

Answers (2)

Former Member
0 Kudos

Smita and Ricardo,

Thanks for the update. The  issue is resolved.

sada

ricardo_cavedini
Active Contributor
0 Kudos

Hello,

If this is occurring only with this user, maybe this field is hidden.

Try to click with right mouse button and see the invisible elements.

Regards,

Ricardo