SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2

[Former Member]

Hello All,

I am looking for the Associate Certification in CRM to be done in the next couple of months. After doing some research on the course, I am able to narrow down the syllabus below. Could you please let me know if this is the correct syllabus for certification and the way forward how to go about taking the certification. In case, if you have any material related to certification, could you please share those.

SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2
SAP CRM Master Data - TCRM10	Business Partners -  Unit 12	Overview of Accounts and BP
		Account Classification and Account Hiererchies
		Data Exchange between the SAP ERP system
	Organizational Management - Unit 13	Organizational management
		Determination of Organisation Data in Transaction
	Product Master - Unit 14	Basic Features of Product Master
		Set Types, Attributes, Categories and Hierarchies
SAP CRM Basic Functions - TCRM20	CRM Billing - Unit 7	Overview
		Customizing
	Partner processing - Unit 4	Overview
		Customizing
	Actions - Unit 5	Actions Processing
	Pricing fundamentals - Unit 6	Overview
		Condition Maintenance and Pricing Functions
SAP CRM Transactional Processing - TCRM20	Activity Management - Unit 3	Overview
		Customizing Activities and Special Activity Functions
	Transactional Processing - Unit 2	Structure of Transactions
		Trasaction Types Item Categories and Item Category Determination
		Basic Functions of Business Transactions
SAP CRM Business Scenarios - TCRM10	SAP CRM Marketing - Unit 3	Marketing Plan and Compaign Creation
		Target Group Selection
		Campaign Exection
		Additional Topics
	SAP CRM Sales - Unit 6	Account and Contact Management
		Activity Management
		Opportunity Management
		Quotation and Order Management
		Contract Management
		Additional Topics
	SAP CRM Service - Unit 8	Installation of Management and Objects
		Service Contracts and Service Plans
		Service Order Management
		Additional Topics
	SAP CRM Analytics - Unit 10	Overview
		Analytics Methods
		Analysis Scenarios
		Interactice Reporting
SAP CRM Interaction Channels - TCRM10	SAP CRM Channel Management - Unit 5	Overview
		Roles in SAP CRM Partner Channel Management
		Channel Commerce
		Channel Marketing Funds
	SAP CRM Field Applications - Unit 9	Mobile Sales and Services
		Technical Aspects of Field Application
		Mobile Sales for Handheld
	SAP CRM Interaction Center - Unit 7	IC Agents Functionalities
		IC Management
SAP CRM User Interface - TCRM10	SAP CRM User Interface - Unit 18	User Interface
		Design Layer
		Fact Sheet
SAP CRM Middleware - TCRM20	CRM Middleware - Unit 8	Architecture Overview
	Data Exchange with ERP Backend - Unit 9	Introduction
		Customizing Synchronization
		Download from ECC to CRM
		Upload from CRM to ECC
SAP CRM Technology and Integration - TCRM20	SAP CRM Solution - Foundation & Architecture - Unit 17	UI Component
		Generic Intercation Layer and Business Object Layer
	SAP NetWeaver Fundamentals	SAP NetWeaver Fundamentals

Thanks and Regards,

Shailendra

[Former Member]

Hi Shailendra, 

please respect the SCN community terms and conditions and do not encourage sharing of SAP copyright materials (i.e. training materials and exam questions).

SAP offers online or classroom training to prepare for the exam and you are free to ask for community help in preparing for the exam. Additionally, you can also consult certification resources that guide you as to what's important as well as accessing sample exam questions from the SAP training shop.

Thank you and good luck with the exam!

Joey

[Former Member]

Thanks Joey for letting me know. I understand. But I guess I have not put anything which is directly published from the copyright materials. I was just curious to know if I am on the correct path. I am looking forward for some help from the CRM certified experts.

Thanks,

Shailendra