on 08-16-2013 5:27 PM
Hello,
I just installed Solution Manager 7.1 on Linux and DB2. Though all the web-based transactions, like
solman_workcenter are not working.
1) I managed my local hosts file
2) I enabled all the /sap/bc services in transaction SICF
3) I googled, that it is necessary to setup the Solution Manager using the transaction solman_setup.
I tried to do it, but an IE window pops up prompting me to login (via popup). Afterwards, I am getting
the following error:
The website cannot display the page | |
HTTP 500 | |
Most likely causes:
|
The URL which tried to open is:
http://<hostname>:8000/sap/bc/webdynpro/sap/wd_sise_main_app
I went again to SICF, but I don't have an entry, called sap under /sap/bc/webdynpro. And everything in
/sap/bc is activated anyway...
Please help me to correctly configure my Solution Manager 🙂
Hi Symon,
Activate all AGS service & Webdynpro under transaction SICF.
for few example:
/sap/bc/webdynpro/sap/ags_work_incident_man
/sap/bc/webdynpro/sap/ags_workcenter
/sap/bc/ags_workcenter/ags_work_appln
/sap/bc/ags_workcenter/ags_work_webgui
/sap/bc/webdynpro/sap/ags_work_trans_print
/sap/bc/webdynpro/sap/ags_work_incident_create_app
/sap/bc/webdynpro/sap/ags_work_change_man
/sap/bc/webdynpro/sap/ags_work_setup
/sap/bc/webdynpro/sap/ags_work_job_sch_man
/sap/bc/webdynpro/sap/ags_work_implementation
/sap/bc/webdynpro/sap/ags_work_bp_iterf_mon
/sap/bc/webdynpro/sap/ags_work_services
/sap/bc/webdynpro/sap/ags_rbe
/sap/bc/solman/nwbc/solmanwork
/sap/bc/webdynpro/sap/ags_work_gui_selection
/sap/bc/dal/demoA
/sap/bc/webdynpro/sap/wdc_wba_rfc_monitoring
/sap/bc/bsp/sap/wba_start_smdia
/sap/bc/webdynpro/sap/ags_work_gui_default_set
And also check if not there add below roles to user which you using now:
SAP_SUPPDESK_CREATE
SAP_SMWORK_INCIDENT_MAN
SAP_SMWORK_BASIC
Reference SAP Note:
834534
Thanks & Regards,
V Srinivasan
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Dear Srinivasan,
thanks a lot for your advice, with a big delay, I am finding again time for this issue...
I've done exactly what you are describing.
I already had enabled all the services under /sap/bc/webdynpro/sap.
Hence, I had to activate just a few more.
I've also added the roles, which you recommended. Note 834534 is about Solution Manager 7.0,
hence it seems not to be applicable in my case, where I have 7.1. Despite of this fact, I went
quickly through it, but didn't find nothing, which would sound helpful.
I continued to experiment with webdynpro transactions - I copied the URL to firerox:
I noticed an error message in Firefox, which wasn't visible in IE:
500 SAP Internal Server Error
ERROR: Die URL enthält keine vollständige Domainangabe (<hostname> statt >hostname>..). (termination: RABAX_STATE)
I don't know why it comes in German, when I have selected English as login laguage, but let me translate it for you - it says: This URL doesn't contain a complete domain entry...
So, to me it clicked, that during the installation, I had selected local installation (as I don't have a domain, this is just a VMware sandbox, which I am building at home).
So I added <hostname>.localhost to /etc/hosts and I've also set the profile parameter SAPDBHOST in my default profile to <hostname>.localdomain and then restarted the instance, but this didn't help, the URL remains the same.
I tried also appending .localdomain to the URL in firefox directly. First, it seems to be doing something, as I could see the yellow circle circling, but then it times out:
PLEASE help me to solve this very confusing situation... I'd really appreciate it to have a working solution manager for studying and tests...
Hi Himanshu,
thanks for your suggestion, but it has only got worse:
When I start solman_setup, the URL in the newly opened browser now doesn't contain nor a hostname, neither a port:
http:////:/sap/public/myssocntl?sap-client=001
And solman_workcenter produces a dump:
Category | ABAP Programming Error |
Runtime Errors | SNAP_NO_NEW_ENTRY |
ABAP Program
Application Component Not Assigned
Date and Time | 00.00.0000 23:58:00 |
Hi ,
Please follow this note for main issues.
Just before implementing the note please read it.
for the error in Firefox check the below note.
1680616 - RABAX_STATE Solman 7.1 Basic configuration step 3.1
But i would suggest you to use IE Solman config.
For the german language set default language as en in the browser.
Please check the below steps.
What happens when you run this url in IE or browser directly.
Thanks
Rishi Abrol
Hi,
Your logs may be full...
Or else
use transaction ST14, enter SNAP as table name, select "delete data" and press on "activate and adjust".
This will drop and recreate the table so it's empty.
Schedule the housekeeping jobs by executing SM36 - Default Job to make sure your tables are reorganized frequently.
Regards,
Himanshu
OK, obviously I had put too much (partially wrong) profile settings from different sources.
Now I've reverted back to the profiles right after the installation and it behaves also this way.
I am attaching the screenshot of what happens, when I enter the URL proposed by Rishi.
When I click Log On and enter the password, the yellow circle is circling, and then I am getting
HTTP 500 internal server error:
The website cannot display the page | |||
HTTP 500 | |||
Most likely causes:
| |||
What you can try: | |||
| |||
| |||
|
Really going nuts about this... Why is it so hard to fix it ... ?
P.S.: OK, I tried a few more things, but still not getting it...
1) I've set my hostname to a FQDN - <SID>.localdomain
2) I've then set icm/hostname_full to this FQDN, as recommended in an earlier reply to my problem.
3) The URL in solman_setup becomes like this: http:////:/sap/public/myssocntl?sap-client=001
hence not having neither a hostname, nor a port in it.
So 2 questions are arising for me:
1) Do I really need to have a FQDN ? Or perhaps the problem is somewhere else...
2) When I am switching to a FQDN, perhaps I need to modify more parameters, as SAP is clearly
not able to define the hostname, and the URL is without hostname: http:////:/......
Hi,
Have you check this note.
What is the entry diaplayes in SMICM -> Service.
and y is it so difficult to entry the fully qualified host name. you only need to set these parameter.
icm/host_name_full = fully qualified host name
SAPLOCALHOSTFULL = fully qualified host name
Third thing if you are using host file entry. Please manintain the hostfile of your pc too.
Thanks
Rishi Abrol
Hello Rishi,
many thanks for answering me so fast !!
1) No, I did not check this SAP note, as the problem doesn't occur with the original parameters after the installation, it only occurs when I set icm/host_name_full.
Furthermore, the dump occurs on the solman_workcenter transaction, not on solman_setup.
2) I've set the 2 parameters, as per your advice. In smicm I see the following:
Active Services
No. Log Service Name/Port Host Name Keep Alive Proc.Timeo Actv External Bind ACL File
1 HTTPS 44300 <host>.localdomain 1.200 1.200
2 SMTP 0 <host>.localdomain 120 120
BUT again, there is no hostname or domain in the URL, when I execute solman_setup (IE opens):
http:////:/sap/public/myssocntl?sap-client=001
When I don't set these 2 parameters, at least I am getting http://<hostname>:8000/sap/...
and something opens (the screenshot I posted yesterday)
3) I've put both <host> and <host>.localdomain in /etc/hosts right after the installation:
<IP> <hostname> <hostname>.localdomain
so I think there is nothing to maintain in /etc/hosts
4) One more question - what about the parameters SAPGLOBALHOST and SAPDBHOST in the DEFAULT profile? I've also tried to set them
to <hostname>.localdomain, but the result is exactly as I stated above - it doesn't change nothing 😕
OK, so, just to summarize:
With the original profiles after installation, where I only have <hostname>:
- solman_setup works, I get the picture, I click Log On, a popup appears, I enter the credentials, then the HTTP error 500 comes up
- solman_workcenter does NOT dump, I only get "This page cannot be displayed" into my SAP GUI
With icm/host_name_full set to <hostname>.localdomain:
- solman_setup opens the browser, but the URL is without hostname and port (see above)
- solman_workcenter dumps
With all the 4 parameters (icm/host_name_full, SAPGLOBALHOST, SAPDBHOST and SAPHOSTFULL set to <hostname>.localdomain) the behaviour is as in the previous case.
What else could I try to make it work ?? Please help me...
MANY MANY T/saHANKS !!! That was the last problem, now it is working !!!!!
I must have made some domage or whatever, the profile was like icm_server_port_0 = \HTTP
No Idea where the \ has come from...
Now both transactions solman_setup and solman_workcenter are displaying correctly !!!
Just in solman_workcenter I have only one tab, but this is probably a functional issue...
Thanks once again !!
So, to summarize, there were 3 issues - FQDN, /bc/sap services in ICM and HTTP service icm_server_port_n parameter
I need Solman server access 8892858291
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Hello,
I have read the replies and noticed that some of the checks below were already suggested. But I kindly ask you to check again:
1) through t-code SMICM, check if your HTTP and HTTPS ports are active.
The HTTP should be already active by default.
In case the HTTPS is missing, you need to add parameter in the Instance Profile:
(where <n> is the next available port entry)
2) Check the FQDN.
Check if the profile parameter icm/host_name_full is correctly set. It should be <server>.<domain> (same as set in the server) (e.g.: server1.xyz.com).
3) Since the HTTPS connections require secure connections, the SSL should be configured through t-code STRUST.
Among the steps to configure the SSL, the following profile parameters should be set:
Hope it helps.
Regards,
Daniel
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Dear Daniel,
thanks a lot for your reply, but you are suggesting me quite advanced things, which I will possibly try later, but now I just need to have functioning Solution Manager.
The problem seems to be, that I don't have an HTTP port properly configured in ICM.
I was researching about HTTPS, but I've encountered, that its setup is quite complicated, hence I'll try it later.
Then - if FQDN is not mandatory, then I don't need it - this is just a sandbox system in a VM, no domains, no SAP support, no maintenance certificate, this is just to exercise at home.
SSL. STRUST, everything I might try to setup later - either if necessary, or as an exercise.
Now I need to just be able to user solman_workcenter, etc. in order to browse to through the menus and learn what is where.
I would be thankful if you start with the minimal things, that are mandatory for Solman's functionality.
Thanks for the answers, gentlemen!
@Billy - it is the standard level after installation - SAP_BASIS has SP level 09.
@Javier - thanks, this sounds like a cool tip, I'm gonna try it and let you know!!
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Hello,
Have you activated all relevant HTTP Services? Please use transaction
SPRO -> Solution Manager -> Basic Configuration -> HTTP-Services
Regards,
Javier
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Dear Javier,
I just checked that, and unfortunately, I don't have the HTTP Services menu.
Under Basic Configuration, I only have:
- Import Central Correction Note
- Basic Configuration: Guided Procedure
I tried to click on Basic Configuration, but again an IE window pops up and after the login, I am getting the error, stated above... Please advise !!
Hello Symon,
please follow steps of note 1245200 to double check the configuration.
Note 1245200 - DBA: ICF Service-Activation for WebDynpro DBA Cockpit
Please also implement corrections of
Note 1524302 - DB6: WebDynpro DBA Cockpit fails if sap is in the hostname
via transaction SNOTE.
Regards,
Javier
Dear Javier,
muchas gracias for your reply and suggestion !!
I did the recommendation from the note you recommended, especially the SICF_INST transaction,
as you can see in the other entries of this thread, I already did the other parts of the note...
Though, unfortunately, this didn't solve my problem. Please kindly check my reply to Srinivaran below for further details.
Thanks a lot !!
What stack level is your SolMan currently running? Do you see any errors in the MMC?
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