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Using Sales Returns with Quality Inspection. Can a usage decision of "Accept" automatically remove the billing block?

Former Member
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I have configured the "RE" sales document type with the 08 credit memo block.  This puts the billing block in place. When the return delivery is posted, it shows in VF01 but is blocked as expected.   All the scenarios I has found in research have the AR person remove the block manually.  But there is nothing indicating how the AR person is informed that it is OK to remove the block.  When the inspection lot has results entered and a UD entered I would like a UD of "Accepted" to remove the block automatically.  Can this be done and if so how?  If not then how is the AR person informed to remove the block?

Bob

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Answers (1)

Answers (1)

siva_vasireddy2
Active Contributor
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This can be done Through Workflow Concepts by triggering the Mails.