Syclo- Inventory Manager

[nicosingh]

Hello Experts,

I am trying to install Syclo Smart Inventory Manager, but i get the following
error in the log files on starting the agentry Server:

09:47:27 08/15/2013: Failed to load ag3javabe.dll from System
Connection 1

09:47:27 08/15/2013: Exception: 09:47:27 08/15/2013 : 20
(Agentry3), BackEndLoadError (Failed to load ag3javabe.dll from System

Connection 1 - Error
#193(0xc1): %1 is not a valid Win32 application.

The Agentry server don´t connect to the SAP backend server. It does however connect
if i run the connectTest.bat.

This Resolution didn´t solve the problem:

can you check if you have them, should have something like the
below one at the begining.

Environment Variables -> System Variables -> Path (Not
Classpath)

C:\Program Files\Java\jdk1.7.0_07\bin;C:\Program
Files\Java\jdk1.7.0_07\jre\bin\server;C:\Program Files\Java\jdk1.7.0_07\jre\lib

Even the Troubleshooting - Failed to load ag3javaBE.dll -
Agentry (1813024) didn´t help.

Thanks in Advance.

Regards,

Nico

[Jacobwesenberg · Accepted solution]

Hi Nico,

This error is normally due to missing java or environmental variables showing the path to java.

I know that you alrady checked your environmental variables, but also check for the JAVA_HOME parameter.

Also check that you have the right versions of MS vcredist installed.

Br.

Jacob

[nicosingh]

Thanks a lot.

Ist working now

bg

Nico

[Former Member]

Hi Nico,

I'm facing the exact same error when deploying Work Manager 6.0 on SMP 2.3:

09:48:28 03/19/2014: Failed to load ag3javabe.dll from System Connection 1

09:48:28 03/19/2014: Exception: 09:48:28 03/19/2014 : 20 (Agentry3), BackEndLoadError (Failed to load ag3javabe.dll from System Connection 1 - Error #193(0xc1): %1 is not a valid Win32 application.

), ,

I already checked and tried:

- Environment Variables -> System Variables -> Path : C:\Program Files\Java\jdk1.6.0_35\bin;C:\Program Files\Java\jdk1.6.0_35\jre\bin\server;C:\Program Files\Java\jdk1.6.0_35\jre\lib

- JAVA_HOME = C:\Program Files\Java\jdk1.6.0_35

- Java Class Path in Agentry.ini : ./ini4j.jar;./sapjco.jar;./Java/Agentry-v5.jar;./Java;./Java/SAPWM-6.0.0.0.jar;./Java;./Java/SAPCommon-122971.jar;

- connectTest.bat is successful

Can you please explain what you did to get it to work? Which versions of MS vcredist do you have installed?

Thank you & regards.

Edwin

[Former Member]

Please make sure you are using both the same Java bit version (32 \ 64 bit) that the Server is using.  If your Java is 32 bit, and the Server is 64 bit, would cause this error.

[Former Member]

Hi Steve,

Thanks for pointing me in the right direction.

I was told we had a 64-bit SMP installation, so I installed Java SDK 64-bit. Then we figured out that SMP was installed with SP03 64-bit, but then mistakenly the 32-bit PL01 for SP03 was installed.

After installing the 64-bit PL01 for SP03 we deployed the app successfully.

Regards.
Edwin