SUM error in phase prep_extension/ehp_inclusion!

Hi,

Can we ask how to resolve this error we encountered.

I am also encountering this issue. Please see attached screenshots and logs.

Appreciate you help.

Thank you!

Regards,

SAP Managed Tags:
SAP Solution Manager

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Accepted Solutions (0)

Answers (2)

please check the latest tool of SUM......There would the problem with that OR please try witj sapup tool to procedd the same

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi,

What is sapup tool? SAP Upgrade?

Thank you!

Regards,

I am using the latest version of SUM and also the upgrading to SPS08

Hello Almira,

can you pleas attach the SAPup.log ?

Regards,

Javier

Hi,

Please see attached.

I already followed the advises from the trail, I still got errors.

Thank you!

Regards,

Hello Almira,

see the error

1EETQ399 Last error code set is 'Disassembling patch queue failed rc = 3, reason = 'Cofile SAPKITAB7I could not be opened'

Can you please re download the package from service market place .Once the downloading is done , please delete the existing data and cofile along with the support pack in EPS/in box. Once done , please extract the new package and try again

Regards,

Javier

Hi,

I have done the steps but still has an error. What I did is deleted the files in the download directory and also in the EPS/in folder then proceed but, when the next step came, it prompts for "The program has not found a matching saint package for 'CTS_PLUG'. I downloaded a new file in SMP and extracted it in EPS/in folder then choose scan EPS inbox and upload new packages but still error appeared.

Hi Almira

We also face the same issue, but our package is SAPK-747BHINWEBCUIF, the error is :

2 ETQ373 parameter "EV_MESSAGE" = "Cofile SAPK-747BHINWEBCUIF could not be opened"

2EETQ095 Disassembling package queue failed, rc = "3", reason = "Cofile SAPK-747BHINWEBCUIF could not be opened"

Do you find the reason or solution, hope your reply.

Hi Tao,

We are doing a EHP5 to 7 upgrade and are hit with the same error on the same package you got error above.

Can you please share if and how did you resolve your issue?

-Tikkana

Hi,

In order to resolve this issue check the following:

-If there are write permission on usr\sap\trans for all users?
-Are you using the latest available version of r3trans and tp?
-Is there enough free disk space in usr\sap\trans directory?

- And also this issue may occur if the package is corrupted. Please
download the package

SAPKITAB7I from the SMP again (remove the
old package by Tcode SEPS-> Menu Inbox, Mark SAPKITAB7I

for deletion)
and UNCAR it and place in EPS\in directory and
use SPAM transction->Utilies->Disassemble Support Package function.

Regards,

Aidan

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi,

- There are write permissions for all users.

- Yes, i am using the latest r3trans and tp version for kernel 720 ext.

- Yes there is enough disk space. It has 87.4 GB free for USR drive.

I have also done delete of old package in SEPS the uncar of SAPKITAB7I. But when i go to SPAM and Disassemble support package function, i can't see the SAPKITAB7I package.

How should I proceed next?

Thank you!

Regards,

Hi,

Can you see package SAPKITAB7I (CSR0120031469_0063176.PAT)

in your EPS inbox directory DIR_TRANS/EPS/in after downloading it again?

Regards,

Aidan

Hi,

Yes i can see it.

Please see screenshot:

Thank you!

Regards,
AJ

Hi,

What should i do next, upload it using spam?

Thank you!

Regards,

Hi,

Please try to dissassemble the AOI installation package with transaction SAINT.

Regards,

Aidan

Hi,

Which AOI package?

Thanks!

Hi,

SAPKITAB7I is an Addon Installation Package (AOI).

Regards,

Aidan

Hi,

I still can't find it, should i first import it?

Still getting error in SUM.

Thank you!

Regards,

Hello,

To dissassemble , SPAM --> Utilities --> dissassemble Support Package

Now provide the package name and then execute.

Regards,

Gaurav

Hi Almira

from your screenshot the size of your PAT file is wrong. it should be arround 22MB...

and the PAT file should be called CSN0120061532_0073057.PAT

<sidadm>@<solman_host> 311% sum CSN0120061532_0073057.PAT

21975 43215 CSN0120061532_0073057.PAT

Please try redownload SAPKITAB7J.SAR from the service market place, put the SAR file in your SUM upgrade download directory and repeat the SUM failed step.

If this doesnt work, un-SAR [e.g. SAPCAR -xvf] the file SAPKITAB7J.SAR in your /usr/sap/trans/EPS/in/ and repeat the SUM failed step.

Cheers

Francois

Hi Francois,

I did your advise but still did not push thru on the failed step.

What should I do next?

Thank you!

Regards,

Hi,

Which package name should I disassemble? I don't have the KITAB7I installed yet. I am still doing the SUM upgrade and encountered this error. Please see attached screenshot.

Thank you!

Regards,

hello Almira

could you please post logs of the failed step?

could you also show the checksum of your PAT file?

Thanks

Francois

Hello,

1. Download SAPKITAB7I package from the SMP. It will be a SAR file.

2. Extract it into the ../EPS/in/ directory. Now the PAT files will exist in the ../EPS/in/ direvtory.

3. Now disassamble the package as suggested.

I hope its clear now.

PS : Disassambling the package is not going to harm your system. Tool is actually trying to disassamble only.

Regards,

Gaurav

one more thing :

4 ETQ010 Date & Time: 20130815161259

2 ETQ374 parameter "EV_RC" = "3"

2 ETQ373 parameter "EV_MESSAGE" = "Cofile SAPKITAB7I could not be opened"

2EETQ095 Disassembling package queue failed, rc = "3", reason = "Cofile SAPKITAB7I could not be opened"

4 ETQ399 Deleting 'F:\usr\sap\DS3\SUM\abap\data\RITAB7I.SAP'.

1 ETQ399 SYSMANDEBUG_ASCSSYSNUM: ''.

1 ETQ399 SYSMANDEBUG_ASCSHOST: ''.

1EETQ399 Last error code set is 'Disassembling patch queue failed rc = 3, reason = 'Cofile SAPKITAB7I could not be opened'

If you put new packages in the download directory, use option 'init' to upload them'

1EETQ204 Upgrade phase "EHP_INCLUSION" aborted with severe errors ("20130815161259")

So it seems that the package is corrupted.

Just for query. Is it possible to reset the current upgrade and start it again. Its in initial phase so should not be a issue. Download the package again from the SMP and then you can let the SUM take care of the rest.

This will ensure that everything is consistent.

Regards,

Gaurav

Hello Almira

Please provide the checksum for the PAT file CSN0120061532_0073057.PAT.... this will definitely confirm if your file is corrupt...

Thanks

Francois

Hi,

Hi Already did that but still error exists.

What should I do next or how should I resolve this error?

Thank you!

Regards,

Hi Francois,

How can I get the checksum for the PAT file?

Thank you!

Regards,

Ask a Question

Top Q&A Solution Author

User

Count