Error en service desk solution manager 7.1. job SM: GET CSN COMPONENTS.

[Former Member]

Hello Good evening.

I am new to sap solution manager 7.1, I am doing the configuration. In the monitoring system - self-diagnosis service desk function.
(image) displays the following warning:

Details about 00011 Alert - Check background job SM: GET CSN COMPONENTS
Job SM: GET CSN COMPONENTS During canceled last run

How could I fix this?? 894 279 I followed the note.
but I can not repair this alert. I ask for your advice and help to solve
this drawback.

thank you very much
Yours sincerely.

[Former Member]

Hello,

I am facing the same situation. Jus wondering if you were able to resolve this.

Please let us know the solution.. Appreciate your help.

Thanks.

Jaya

[Lluis]

Hello José, that job download components information from sap and after that update it in a table, check SAPOSS connection on SM59 transaction.

to check the connection use "authorization check".

Regards,

Luis

[Former Member]

Hi Billy

The installation corresponds to solman 7.1 with 007 level.

yes, perform the complete installation setup_solman.

thank you very much.

[bxiv]

Do Early Watch reports work?

What does the job log show for the failed job(s)?

[bxiv]

What stack level are you currently on with SolMan?

Did you complete the Solman_setup transaction?