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SAP screen personas setup issues

Former Member
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We are trying to setup Screen Personas 1.0 SP01. We followed the steps from configuration document. We activated all the required services from SICF as well.

Following start page gives  blank rectangular box over background image.

http :// <host>:<port>/sap/bc/bsp/persos/mainapp/index.html

When i go to following pages, i can still see xml files.

http : //<host>:<port>/crossdomain.xml

http : //<host>:<port>/clientaccesspolicy.xml

Could it be that we are not using SSL?  Any thoughts?

Any inputs are highly appreciated. Thanks.

Accepted Solutions (1)

Accepted Solutions (1)

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Hi Kranthi,

If you are not able to find any log message as recommended by Tobias, then it can be that you are using XP or Vista. Blank screen issue was reported by couple of customers. If you see error as shown below then you are in same boat.

As you said you have got SP01, then you might want to implement note 1890693 which contains the latest Personas XAP file for SP01 with the fix.

Let us know if your problem was solved.

Regards,

Sushant

Former Member
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Thank you, Sushant. I was using XP system which caused this issue. On logging in from Windows 7, i got a page with SAP Logo.

 

I was expecting to see gears icon to create a new flavor (this is a brand new system). Except logoff and language,  I don't see any other options. Is this something expected from

http :// <host>:<port>/sap/bc/bsp/persos/mainapp/index.html .  Please advise. Thank you.

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Hi Kranthi,

You need to assign your user proper authorizations. Please see section Section 3.4 and 3.5 of Personas Configuration Guide to create Personas role and how to assign them. For a start, you can assign "-1" which will give full editing rights for your user.

Again, it is quiet important that you check 3.1.3, 3.1.4 and 3.3 to make sure your settings are correct.

Hope it helps!!

Regards,

Sushant

Answers (1)

Answers (1)

TobiasQueck
Advisor
Advisor
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Hi Kranthi,

Please have a look at the client-side (browser) logs to see what could be going wrong. I would recommend to follow the suggest process at http://scn.sap.com/community/gui/blog/2013/06/28/sap-screen-personas--client-side-debugging.

Cheers,
Tobias.