Wily EM restart / disconnect Problems

[Former Member]

Hi Guys,

Wily Introscope EM seems to have problems quite frequent in our landscape. The EM is installed in our Solman and connects to remote agents.But quite sometimes I observed that it is either getting restarted or disconnecting the agents and thereby causing problems to generate EWA report rating. It was working all fine a month back.

I have checked the java logs to make sure there are any heap/memory issues.Couldnt find any though.

Any pointers where I could trace our the actual problem?

Thank you,

Kiran

[divyanshu_srivastava3]

Hi Kiran,

What is the version of Wily and IS Agent that you are using in your landscape ?

Regards,
Divyanshu

[former_member191911]

Hi Kiran,

How many agents do you have registered at your Enterprise Manager? I know that Wily EM can cope with a maximum of around 200000 metrics, which is about ~65 agents.

If this values exceeds, you will see that Wily is using a huge amount of CPU, it will start generating errors in the log and become unstable.

Kind regards,

Mark

[former_member185048]

hi Kiran,

Please check the IntroscopeEnterpriseManager.log(EMHome/logs). to find out more details

Thanks,

Karthik