on 08-03-2013 4:24 PM
New to Solution Manager. Request for information on Incident Management and Change Request Management(ChaRM). Please provide links or information on configuration and testing. Thanks a ton.
Hi Nonit,
Use these links for more information on change management.
http://wiki.sdn.sap.com/wiki/display/SM/Change+Request+Management
http://wiki.sdn.sap.com/wiki/display/SMAUTH/Application+Incident+Management
http://wiki.sdn.sap.com/wiki/display/SAPITSM/Usage+and+Demos+of+ITSM
http://wiki.sdn.sap.com/wiki/display/SAPITSM/Configuration+and+Administration+of+ITSM
Regards,
Divyanshu
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