Solved: 500 SAP Internal Server Error in SAP TM 8.0

Former Member · ‎08-02-2013

Hi All...

We are getting the following connection error while creating a new forwarding order in SAP TM 8.0

It works fine for few operations in freight order creation, but when moving to "Charge Calculations" tab this error arises.

Have maintained icm/host_name_full & icm/server_port_0 correctly. Are we missing anything else...

Details from ST22
Category ABAP Programming Error
Runtime Errors OBJECTS_OBJREF_NOT_ASSIGNED_NO
Except. CX_SY_REF_IS_INITIAL
ABAP Program CL_WD_ABSTRACT_CAPTION========CP
Application Component BC-WD-ABA
Date and Time 02.08.2013 11:12:29
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Short text    
    Access via 'NULL' object reference not possible. 
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What happened?    
    Error in the ABAP Application Program  
    
    The current ABAP program "CL_WD_ABSTRACT_CAPTION========CP" had to be 
     terminated because it has   
    come across a statement that unfortunately cannot be executed. 
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What can you do?    
    Note down which actions and inputs caused the error.  
    
    
    To process the problem further, contact you SAP system 
    administrator.    
    
    Using Transaction ST22 for ABAP Dump Analysis, you can look 
    at and manage termination messages, and you can also  
    keep them for a long time.   
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Error analysis    
    An exception occurred that is explained in detail below. 
    The exception, which is assigned to class 'CX_SY_REF_IS_INITIAL', was not 
     caught in    
    procedure "SET_IMAGE_SOURCE" "(METHOD)", nor was it propagated by a RAISING                   
     clause.    
    Since the caller of the procedure could not have anticipated that the 
    exception would occur, the current program is terminated. 
    The reason for the exception is:   
    You attempted to use a 'NULL' object reference (points to 'nothing') 
    access a component.    
    An object reference must point to an object (an instance of a class) 
    before it can be used to access components.  
    Either the reference was never set or it was set to 'NULL' using the 
    CLEAR statement.    
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How to correct the error    
    Probably the only way to eliminate the error is to correct the program. 
    -    
    
    If the error occures in a non-modified SAP program, you may be able to 
    find an interim solution in an SAP Note.  
    If you have access to SAP Notes, carry out a search with the following 
    keywords:    
    
 "OBJECTS_OBJREF_NOT_ASSIGNED_NO" "CX_SY_REF_IS_INITIAL"  
    "CL_WD_ABSTRACT_CAPTION========CP" or "CL_WD_ABSTRACT_CAPTION========CM00C" 
    "SET_IMAGE_SOURCE"    
    
    If you cannot solve the problem yourself and want to send an error 
    notification to SAP, include the following information: 
    
    1. The description of the current problem (short dump) 
    
       To save the description, choose "System->List->Save->Local File 
    (Unconverted)".    
    
    2. Corresponding system log   
    
       Display the system log by calling transaction SM21. 
       Restrict the time interval to 10 minutes before and five minutes 
    after the short dump. Then choose "System->List->Save->Local File 
    (Unconverted)".    
    
    3. If the problem occurs in a problem of your own or a modified SAP 
    program: The source code of the program  
       In the editor, choose "Utilities->More  
 Utilities->Upload/Download->Download".   
    
    4. Details about the conditions under which the error occurred or which 
    actions and input led to the error.  
    
    The exception must either be prevented, caught within proedure 
    "SET_IMAGE_SOURCE" "(METHOD)", or its possible occurrence must be declared in 
     the    
    RAISING clause of the procedure.   
    To prevent the exception, note the following:  
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System environment    
    SAP Release..... 702    
    SAP Basis Level. 0008    
    
    Application server... "******SAPTMS"        
    Network address...... "192.168.10.4"  
    Operating system..... "Windows NT"  
    Release.............. "6.1"   
    Hardware type........ "4x AMD64 Level"  
    Character length.... 16 Bits   
    Pointer length....... 64 Bits   
    Work process number.. 5    
    Shortdump setting.... "full"   
    
    Database server... "*******SAPDB"        
    Database type..... "MSSQL"   
    Database name..... "EXT"   
    Database user ID.. "ext"   
    
    Terminal.......... "10.2.0.103"   
    
    Char.set.... "C"    
    
    SAP kernel....... 720    
    created (date)... "Jan 16 2013 16:44:54"  
    create on........ "NT 6.0 6002 S x86 MS VC++ 16.00"  
    Database version. "SQL_Server_9.00 "  
    
    Patch level. 401    
    Patch text.. " "    
    
    Database............. "MSSQL 9.00.2047 or higher"  
    SAP database version. 720   
    Operating system..... "Windows NT 5.1, Windows NT 5.2, Windows NT 6.0, Windows 
     NT 6.1, Windows NT 6.2"    
    
    Memory consumption    
    Roll.... 0    
    EM...... 50277504    
    Heap.... 0    
    Page.... 16384    
    MM Used. 47499664    
    MM Free. 2772704    
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User and Transaction    
    Client.............. 301    
    User................ "USER3"   
    Language key........ "E"   
    Transaction......... " "   
    Transaction ID...... "4336FBE2C076F1D2868B00155D01BC0D"  
    
    EPP Whole Context ID.... "00155D01BC0D1ED2BEE6C86ED819868B"  
    EPP Connection ID....... "00155D01BC0D1ED2BEE6C7E5280AA68B"  
    EPP Caller Counter...... 1   
    
    Program............. "CL_WD_ABSTRACT_CAPTION========CP"  
    Screen.............. "SAPMHTTP 0010"  
    Screen Line......... 2    
    Debugger Active..... "none"   
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Server-Side Connection Information  
    Information on Caller of "HTTP" Connection:  
    Plug-in Type.......... "HTTP"   
    Caller IP............. "10.2.0.103"  
    Caller Port........... 8000   
    Universal Resource ID. "/sap/bc/webdynpro/scmtms/fwd_order"  
    
    Program............. "CL_WD_ABSTRACT_CAPTION========CP"  
    Screen.............. "SAPMHTTP 0010"  
    Screen Line......... 2    
    
    Information on Caller ofr "HTTP" Connection:  
    Plug-in Type.......... "HTTP"   
    Caller IP............. "10.2.0.103"  
    Caller Port........... 8000   
    Universal Resource Id. "/sap/bc/webdynpro/scmtms/fwd_order"  
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Information on where terminated   
    Termination occurred in the ABAP program "CL_WD_ABSTRACT_CAPTION========CP" - 
     in "SET_IMAGE_SOURCE".    
    The main program was "SAPMHTTP ".  
    
    In the source code you have the termination point in line 9 
    of the (Include) program "CL_WD_ABSTRACT_CAPTION========CM00C". 
    The termination is caused because exception "CX_SY_REF_IS_INITIAL" occurred in 
    procedure "SET_IMAGE_SOURCE" "(METHOD)", but it was neither handled locally nor               
     declared    
    in the RAISING clause of its signature.  
    
    The procedure is in program "CL_WD_ABSTRACT_CAPTION========CP "; its source 
     code begins in line    
    1 of the (Include program "CL_WD_ABSTRACT_CAPTION========CM00C ". 
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