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How do we handle Customer Return when Orgin Plant is closed?

former_member182339
Active Contributor
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We have an issue here Origin plant is Closed and with no inventory and all the materials are marked for deletion, we do not want to activate the materials again in Closed Plant plant ( Plant A).

Instead we want to receive the  goods returns in another plant ( Plant B) and issue credit note to customer. we don't want to do the STO as it requires to re activate the materials in original plant A ( which has been closed).

I have gone through these threads

http://scn.sap.com/thread/1864737

http://scn.sap.com/thread/1942686

https://scn.sap.com/thread/1820565

If Anyone else faced with the same problem before?

What is the implication when we receive return in another plants?

Best Regards

Hrusikesh

Accepted Solutions (0)

Answers (2)

Answers (2)

former_member182575
Contributor
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SD userexit is the only known path that I am aware of.

Regards

Waza

former_member184065
Active Contributor
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Dear,

My idea is create that kind of Materials in another plant and directly create Returns Order with that Materials by that customers and  Issue credit Note to Customer .

Note : Actually ,I never faced this kind of problem in my experience .It is only my idea on this .

Thanks,

Naren