SAP Business One -> Online Help Config

[Former Member]

I'm trying to configure the Online Help on my customer server, but I just found some issues.

When I press the Download button (on any Online Help screen), it brings me an error that says that can't manipulate the shared folder.

When I go to Documentation -> Help Settings,

I can't change the language (it shows blank), and I can't change from Local Installation to Shared folder.

Someone know how can I fix it?

Best regards.

[douglas_marroquin]

Eduardo,

Please Go the panel control, program and Features / SAP Business One Server press right click and select "Change", next Press Modify  in "Select Features " select  Help Lenguage do you need

[Former Member]

None of this notes.

I can't switch from Local "Installation" to "Shared Folder", It is disabled (it appear enable, but I click and it doesn't change)

and when I press Download, it shows an error saying that I can't manipulate the shared folder.

SAP 9.0 PL04.

[Former Member]

Hi,

The above error says that can't manipulate the shared folder.which means that the client machine cannot access the path where the help is placed.

Can you please check that client is able to access the help folder.

Please check this blog..

http://scn.sap.com/message/8539985#8539985

Which says that the help cannot be accessed via network .

can you login to the server and try if you can change the help .

Please also check the eblow link.

http://www.drexplain.com/press/chm-files-the-page-cannot-be-displayed-error/

As a normal stuff when you try to change help.

Help>>Documentation>>Help Setting

The Help Settings...

Window will Open(is a new window opening for you . Do you have proper access write on B1.)

Languge>>

Australis(Australia)

Check the Path F:\Program Files\SAP\SAP Business One\Help\EN

and Open SBO_Help.chm File

Thanks

Rishi Abrol

[Former Member]

"An error occurred attempting to install SAP B1 web service"

and then it says

"Unable to locate application file 'B1WS_Setup.msi'.

See the setup log file located at 'C:\Users\user\AppData\Local\Temp\VSD409D.tmp\install.log' for more information".

I've got A problem like this, While installing SAP B1 9.0 version

Please help

[kothandaraman_nagarajan]

Hi,

Please check with SAP notes:

873049 - Updating SAP Business One Help Settings

Thanks & Regards,

Nagarajan

[Former Member]

Hi Araujo,

Please check the below note .

1812146  - No Help downloaded

If this helps than good . but if not please provide the version of your B1. server.

You can choose "Local Installation" or "Shared Folder".

When you choose "Local Installation" the path field under "Shared Folder" is disabled (cause it's related only to "Shared Folder"). When you revert back your selection to "Shared Folder" the path field is enabled again.

Thanks

Rishi Abrol