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SAP Business One -> Online Help Config

I'm trying to configure the Online Help on my customer server, but I just found some issues.

When I press the Download button (on any Online Help screen), it brings me an error that says that can't manipulate the shared folder.

When I go to Documentation -> Help Settings,

I can't change the language (it shows blank), and I can't change from Local Installation to Shared folder.

Someone know how can I fix it?

Best regards.

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