Regular enqueue error in SolMan 7.1

[benoit-schmid]

Hello,

In our Solman 7.1, we regularly have the following error:

Details Page 2 Line 25 System Log: Local Analysis of xxx	1
Time	Type    Nr     Clt    User	TCode    Grp    N    Text
13:29:49    DIA     002    001    SM_EFWK		TE     1    > ENQ:ID=4UMV5NQ1CJ2JEJ9Z0V58KFU2Y
> ENQ:ID=4UMV5NQ1CJ2JEJ9Z0V58KFU2Y
Details

Recording at local and central time........................ 27.07.2013 13:29:49

Task......    Process		User......    Terminal    Session    TCode    Program     Cl    Problem cl		Package
05970		Dialog work process No. 002    SM_EFWK				1		SAPMSSY1    K     SAP Web AS Problem    STUI

No documentation for syslog message TE 1 exists

Technical details

File    Offset    RecFm    System log    Grp    N    variable message data
7    314560				TE     1    ENQ:ID=4UMV5NQ1CJ2JEJ9Z0V58KFU2Y;ACTION=EXT_PROT;OBJ=DELTA_INIT_

EPP Detail Informationen

Transaction ID

Overall Cntxt ID

Connection ID

Call No.

51F3FE3256CF42ECE10000000AC20A0A    0208206CF7321ED2AEA8E34B71C245EA    51F0E9EB6DF31751E10000000AC20A0A    0000000001

Would you know what I should perform to avoid this error?

Thanks in advance for your answer.

[benoit-schmid · Accepted solution]

Hello,

As I did not received an answer for this on SDN, I have opened an incident.

The official answer from SAP support is:

"In this case the behavior is absolutely correct. The protocol with the
TE1 messages is written according to the changes introduced in note,

1565460 - P27: Additional logs when the QS init selection is deleted

The table RSENQSM21PROT is written parallel when an INIT request
is deleted.
This protocol is independent from the settings in RSSM_TRACE_SWITCH.
So you don't need to do or worry about anything, because the trace
entries are correct."

Regards,

[Former Member]

Hi Benoit,

Could you also attach dev_w2 file for Dialog work process No. 002 as listed in first error along with dev_ms ?

Kind Regards,

Johan

[benoit-schmid]

Hello,

Johan Van Zyl wrote:
Could you also attach dev_w2 file for Dialog work process No. 002 as listed in first error along with dev_ms ?

Here is the information requested:

### W2 Log
C Sun Jul 28 13:14:30 2013
C  Client NLS setting (by OCINlsGetInfo(con=1)): 'AMERICAN_AMERICA.UTF16'
C  Logon as OPS$-user to get SAPSR3's password
C  Connecting as /@XXX on connection 1 (nls 0) ... (dbsl 720 291112, UNICODE[2])
C  Starting user session: OCISessionBegin(con=1, usr='/', svc=10a4144e0, srv=108
3b8110, usr=108bd6600)
C  Now '/@XXX' is connected: con=1, nls=0, session=405, time='2013-07-28 13:14:3
0'
C  Got SAPSR3's password from OPS$-user
C  Disconnecting from connection 1 ...
C  Closing user session (con=1, svc=10a4144e0, usr=108bd6600)
C  Disconnected (con=1) from ORACLE.
C  Connecting as SAPSR3/<pwd>@XXX on connection 1 (nls 0) ... (dbsl 720 291112,
UNICODE[2])
C  Starting user session: OCISessionBegin(con=1, usr='SAPSR3', svc=10a4144e0, srv=1083b8110, usr=108bd6600)
C  Now 'SAPSR3/<pwd>@XXX' is connected: con=1, nls=0, session=405, time='2013-07-28 13:14:30'
C  DB instance XXX is running on xxx with ORACLE version 11.2.0.3.0 since JUL 27, 2013, 21:23:27.
C  con=1, V$NLS_PARAMETERS: NLS_LANG=AMERICAN_AMERICA.UTF8, NLS_NCHAR=UTF8
C  Nls CharacterSet                      NationalCharSet                   EnvHp            ErrHp            ErrBt
C    0 UTF16                             AL16UTF16                         1083850c0        1083b4878        1083b5968      
B  Connection 3 opened (DBSL handle 1)
C 
C Sun Jul 28 13:44:27 2013

### MS Log
[Thr 01] Sat Jul 27 21:24:19 2013
[Thr 01] MsHttpReadUrl2: H-1 url = /sap/public/icf_info/urlprefix (403 Forbidden)
[Thr 01] MsHttpReadUrl2: H-1 url = /sap/public/icf_info/logon_groups (403 Forbidden)

[Thr 01] Mon Jul 29 11:53:46 2013

Regards,

[Former Member]

Hi Benoit,

Can you attached the files in text format as attachments? I cannot think the trace file would be so small. If it is attached the old i.e. dev_w2.old

Regards,

Johan

[benoit-schmid]

Hello,

Here is the file with modified ip addresses and hostname and SID.

Regards,

dev_w2.txt.zip

[Former Member]

Hi Benoit,

No problem I always change those as well in text format.

Please note 27.07.2013 13:29:49 is the timestamp of the error on your original post. The dev_w2 only starts at Sat Jul 27 21:24:05 could you please attach the dev_ms and dev_w2.old file that includes the earlier date.

Regards,

Johan

[benoit-schmid]

Hello,

I send you the information for this enq problem:

Time     Type   Nr  Clt User       TCode Grp    N Text                             
13:31:25 DIA     009 001    SOLMAN_BTC TE    1    > ENQ:ID=4UOQR3EGPG5SE2UQS30VWTXCA
> ENQ:ID=4UOQR3EGPG5SE2UQS30VWTXCA                                            
Details                                                                       
Recording at local and central time........................ 29.07.2013 13:31:25
Task......    Process                        User......    Terminal    Session    TCode    Program     Cl    Problem cl            Package
10298         Dialog work process No. 009    SOLMAN_BTC                      1             SAPMSSY1    K     SAP Web AS Problem    STUI  

No documentation for syslog message TE 1 exists
Technical details
File    Offset    RecFm    System log    Grp    N    variable message data                                          
   7    367040                           TE     1    ENQ:ID=4UOQR3EGPG5SE2UQS30VWTXCA;ACTION=EXT_PROT;OBJ=DELTA_INIT_
EPP Detail Informationen
Transaction ID                      Overall Cntxt ID                    Connection ID                       Call No. 
51F69BFD4B814ACFE10000000AC20A0A    0208206CF7321ED2AEA8E34B71C245EA    51F69AE93C3F2838E10000000AC20A0A    0000000001

Regards,

dev_ms.txt.zip

dev_w9.txt.zip

[benoit-schmid]

Hello Johan,

Do you have everything needed?

See you,

[AtulKumarJain]

Hi,

Could you please provide dev_enq log file for more information.

BR

Atul

[benoit-schmid]

Hello,

atul jain wrote:
Could you please provide dev_enq log file for more information.

This file does not exist:

ls -altrh | grep -i enq
-rw-r--r--   1 xxxadm   sapsys       22K Jul 28 22:38 ENQLOG18
-rw-r--r--   1 xxxadm   sapsys      5.2K Jul 29 11:56 ENQLOG12
-rw-r--r--   1 xxxadm   sapsys       952 Jul 29 11:56 ENQLOG10
-rw-r--r--   1 xxxadm   sapsys      7.0K Jul 29 11:56 ENQLOG1
-rw-r--r--   1 xxxadm   sapsys       112 Jul 29 11:56 ENQLOG16
-rw-r--r--   1 xxxadm   sapsys       168 Jul 29 11:56 ENQLOG11
-rw-r--r--   1 xxxadm   sapsys      7.3K Jul 29 11:56 ENQLOG6
-rw-r--r--   1 xxxadm   sapsys      7.4K Jul 29 11:56 ENQLOG8
-rw-r--r--   1 xxxadm   sapsys      7.3K Jul 29 11:56 ENQLOG7
-rw-r--r--   1 xxxadm   sapsys      2.1K Jul 29 11:56 ENQLOG3
-rw-r--r--   1 xxxadm   sapsys      7.3K Jul 29 11:56 ENQLOG9
-rw-r--r--   1 xxxadm   sapsys      4.9K Jul 29 11:56 ENQLOG5
-rw-r--r--   1 xxxadm   sapsys      3.4K Jul 29 11:56 ENQLOG4
-rw-r--r--   1 xxxadm   sapsys       448 Jul 29 11:56 ENQLOG15
-rw-r--r--   1 xxxadm   sapsys      2.5K Jul 29 11:56 ENQLOG0
-rw-r--r--   1 xxxadm   sapsys      5.9K Jul 29 11:56 ENQLOG2
-rw-r--r--   1 xxxadm   sapsys      4.6K Jul 29 12:11 ENQLOG13
-rw-r--r--   1 xxxadm   sapsys       112 Jul 29 13:00 ENQLOG14
-rw-r--r--   1 xxxadm   sapsys       24K Jul 29 14:24 ENQLOG17

Regards,