Product missing in customs declaration

[Former Member]

Hi Gurus

I created a purchase order with some line items in ECC and completed an Inbound delivery(Shipping notification) completed the delivery and able to see all the line items under import legal control for a given PO number and ASN number but one line item is missing while creating the customs declaration and also not able to see the PO number under the reference Tab.

Please suggest what could be the reason and also process to resolve the issue.

Thanks & Regards

Karthi

[former_member215181]

Hi Karthi,

Most likely is that the Product master data has not yet been transferred to GTS.  Please check that.

Regards,

Dave

[Former Member]

Hi  dave

The declaration is after goods receipt and the product master exists in GTS.

Please suggest

Thanks & Regards

Karthi

[dean_hinson2]

Hello,

Have you check the application log to see if there was an error in the transfer?

Regards, Dean.

[former_member215181]

Hi Karthi,

Is this a Declaration before or after Goods Receipt?

Regards,

Dave