CCMS Configuration

[Former Member]

Sub: CCMS configuration issue

Hi Experts

I have done CCMS configuration from our system, but final stage mapping is not happening?

RZ21-Goto—Techinical infrastructure—configure central system—Activate central system dispatching

Define central autoreactions- I have created CCMS Mail on alert additional, but created mail alert is not coming for mapping

Regards

Karthik

[Former Member · Accepted solution]

Hello Karthik,

To get the central autoreaction working, the connection test to the sapccm4x agent have to work, and the agent must be reported as 100% available in the selfmonitoring in

RZ20   > SAP CCMS Technical Expert Monitors
            > Selfmonitoring CCMS Agents

Central auto-reaction methods can be created by using the transaction
function "RZ21>Technical Infrastructure>Configure Central System>Assign
Central Auto-reactions"
-I would like to ask You to attach a screen shot according to the described path in RZ21

Central auto-reaction method can only be used for monitoring nodes which
are managed by a SAPCCM4X or SAPCCMSR agent. The central auto-reaction
methods cannot be used for monitor nodes which are located on the
central monitor system.

Please check the SAP notes and online dokumentation:

#1636899 - Setting up CCMS Auto-Reactions, and Analysing Issues

#429265 - CCMS monitor architecture: Central auto-reaction

#939616 - CCMS auto-reactions: Help with troubleshooting

Setting Up Central Auto-Reaction Methods

http://help.sap.com/saphelp_nw70/helpdata/en/ac/825f18c02e454dac8da51f4eb22265/frameset.htm

BR

Tamas

[Former Member]

Hi All

I am totaly confused with method definitions and MTE class. how we can assign ? Why?

Any one can explain about this?

Regards

Karthik

[Former Member]

Hi

Thanks for everyone........

I have receiving the alert configuration, but mail is not triggered. and scot also working fine.

And attached configuration document for your review

Please reply ASAP.

Regards

Karthik

[Manas_Vincit]

Hi Karthik ,

Did you assign CCMS_OnAlert_Email to properties of MTE in Auto reaction section ? also in which client did you configure these setting ? should be 000

Also check by running auto reaction manually in alert , see what happens or if any error come .

Thanks

Manas Behra

[Former Member]

Hi Manas

Thanks, .... I have done all changes from 000 client and Z_CCMS_OnAlert_Email properities is Auto reaction method only, Please find the attached file

There is any method to trigger manually alert mail.

Regards

Karthik

[Manas_Vincit]

Hi,

Check below link , how to trigger autoreaction manually .

http://help.sap.com/saphelp_nw04/helpdata/en/c4/3a7e98505211d189550000e829fbbd/content.htm

Thanks

Manas Behra

[Former Member]

Hi Karthik,

As commented by Sriram is your scot working? If not configured you can also check from OS by testing with telnet  command to see if server can connect to you exchange email server e.g.

telnet mailservername 25

If it cannot connect will give an error.

Regards,

Johan

[Ranjith418]

Hi Karthik,

Please create the email distribution list and ccms user in 000 client.

Thanks,
Ranjith

[Sriram2009]

Hi Karthik

Have you configure the SCOT? if is not kindly follow the steps as mention below link

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0a27c01-26b0-2c10-bd8a-94498efa7...

http://help.sap.com/saphelp_470/helpdata/en/af/73563c1e734f0fe10000000a114084/content.htm

Thanks

Sriram

[AtulKumarJain]

Hi Karthik,

Please provide the error info, or attach screenshot for same.

BR

Atul