MII-How to Resolve Blank Error message on Laptop

[Former Member]

Hi,

I recently received a new laptop with windows 7.2 and tried executing the workbench in MII 12.2.3 and 14.02 and receive a blank error message (just the dialog box with no content) when i try to open/close a file or exit the workbench. (See attached file). I have to kill the workbench to exit. MII works as expected in the windows terminal server so i suspect this is a laptop issue.

Has anyone encountered this issue? Any suggestions?

Additional info:

java -version

java version "1.7.0_25"

[Former Member · Accepted solution]

Hi Dave,

Yes, this is the problem with the update of the JRE you are using.

I had also faced the similar issue with this update of JRE, also, in this particular version the shortcut icons in workbench are scattered and not displayed properly.

I would suggest you to use update 5 or 7 for Java 7. It works absolutely fine.

Thanks & Warm Regards,

Anuj

[Former Member]

Hi Dave

This is a known issue with JRE 1.7.25 you are using.

Follow the suggestion of Anuj and downgrade to an older version.

Java 1.7. update 17 works fine for me. Older ones could be needed in other cases.

Kind regards,

Philipp