FIORI Application for tracking sales order

[abhimanyusingh_rathore]

Hi Team ,

We have an issue regarding a FIORI application for tracking the sales order .

We are able login into Launch pad , when we click on Tracking Sales Order - > It will redirect to Tracking Sales order webpage on the same page we were able to view the Customer details but when we click on Customer to track the sales order order it display no records found .

The Backend configuration is working fine , Badi's implemented are working fine when tested for stand alone .

Pl help us in this regard .

Regards

Abhimanyu

[abhimanyusingh_rathore]

Hello Raymond and Masayuki , thanks for your help .

Actually problem was in method that and data element which were trying to fetch the application .

Regards

Abhimanyu

[Former Member]

Hi Abhimanyu/Masayuki,

Can you please tell me the settings or BADI needed for tracking sales order for some particular transaction type. Now I can able to see the customer only in the App.

Regards,

Sri

[masa_139]

It is configuration.

Please look at the install/configuration guide. http://help.sap.com/fiori

Section 5.2.2 Configuration Parameters for Sales Orders Applications

[masa_139]

In your case, OData call returns correctly empty data with http 200.

If it is an error in OData call, you can see error message in the /IWFND/ERROR_LOG transaction.

But your case is success with empty data.

Troubleshooting steps:

1. in Google Chrome, right click -> inspect element, Network tab

    refresh the app or browser

2. Scroll down to the last call and find the last OData call starting /sap/opu/*

3. Copy the OData call URI

4. Logon to the Gateway server with the application user

5. call transaction /IWFND/GW_CLIENT

6. paste the URL without host and port. startting/sap/opu/..

7. Execute. you see return contents but no application data

8. Set a breakpoint in the backend. See info above Raymond mentioned.

Most of case, root cause is missing customizing or wrong user.

[Former Member]

Hi Abhimanyu,

There are several check points for your to narrow down the possible root cause.

First check in Gateway server with the OData service request in the Gateway client (/IWFND/GW_Client), and see if there is any result in the http response.

If the first check returns no result as well, then you might need to set external breakpoint at corresponding GetEntitySet method of the Data Provider Class (for the sales orders entity). And refresh the page, you will get more or less some idea why there is no data returned in the backend.

Most likely the data is not retrieved in the backend due to some specific configuration for Fiori.

If you could provide some more details, it would be good for understanding the issue...

Hope this is helpful.

Cheers,

Raymond