EIC Activity Not Found

[Former Member]

An activity has been created in EIC. But the business users are unable to find the same in EIc even after providing the activity number. However,the activity number seems to be valid as there are entries in the following backend tables: SCMG_T_CASE_ATTR & THREIC_ACTIVITY. Can any one share your thoughts?

[Pazahanick_Jarr · Accepted solution]

I would review EIC security roles of the business users as that is the most common cause of the issue you describe above.

[Former Member · Accepted solution]

hi i am getting the same issue in EIC. it was working fine but after portal upgrade activity search is not working. we have given P_EICAU * and checked that all services related to EIC are active. 

[Former Member · Accepted solution]

my issue is resolved after applying sap note 1909072