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Shopping cart approval problem

Former Member
0 Kudos

An approver couldnt approve the shopping cart.When he tries to open the cart it says "user attributes are inconsistent in PPOMA_BBP".

On further analysis i tried to open the sc in "MONITOR SHOPPING CART" and got the same error

The problem i found is the requester of shopping cart  was moved to some other organization recently.Hernce we he created SC he was in different company and now he is assigned to different company

Is there any way to resolve this?

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

Hi Swathi,

If this is the case with only one user, than you can use SWO1 and release the SC.

Best Regards,

Anil

chetan_b
Active Contributor
0 Kudos

Swathi,

Options ->

1. Approve the shopping cart in SWI6/FM

2.Temporary change/ add attributes as per SC to approvers id

3. Forward the SC to other person having same atrributes as SC

Regards,

Chetan

Former Member
0 Kudos

Hi chetan,

Could you please tel me if i should try approving as admin?

chetan_b
Active Contributor
0 Kudos

Use FM BBP_PD_SC_STATUS_CHANGE_WF

Enter -

IV_GUID - SC GUID

IV_STATUS - 1

IV_CHANGER - Apprver ID

Please note that SC status will be change as approve if there is any other approver need to approve SC it will not possible.

venkatakrishna
Active Participant
0 Kudos

Hi ,

please refer below threads it may be helpful.

http://scn.sap.com/thread/3191811.

http://scn.sap.com/thread/1962510

Thanks,

Venkat

konstantin_anikeev
Active Contributor
0 Kudos

Hi Swathi,

try to run report HRALXSYNC for your requester.

Best Regards

Konstantin

Former Member
0 Kudos

Hi anikeev,

I ran the report but the consistency check shows no error.