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Disable temporarely Relay server configuration on SUP Server, how to do it?

Former Member
0 Kudos

Hi,

we configured successfully our SUP Server 2.1.3 with Relay server and it works fine with devices.  Now we are trying to even connect a device directly to SUP, with appropriate connection configuration property, but it seems that is still connecting through Relay server even if the connection properties are pointing directly to the SUP server as it was before we configured the Relay server.

We stopped the outbound enablers and the device wasn't able to connect anymore.

Is there anyway to disable relay server connection to achieve our test purpose or we have to completely delete the relay server configuration on SUP server?

thanks in advance to whom is willing to help us out.

regards,

Lorenzo

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Lorenzo,

You need to disable outbound enabler, and also you need not to delete the relay server configuration, in order to quickly achieve it, simply while creating SUP user , provide SUP server details and set the farm ID to 0, and server port has to be 5001 it will help you to connect to SUP with out relay-server even if RSOE has been configured and running.

Regards,

Srinivas Divakarla

Former Member
0 Kudos

Thank you Srinivas!

The issue is solved.

midhun_vp
Active Contributor
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Please mark the right comment as right.

Answers (0)